Network Systems Engineer

We are seeking a highly skilled, hands-on Network/Systems Engineer to design, implement, and support enterprise network and systems infrastructure in a fast-paced biotech environment. This role will be responsible for maintaining secure, compliant, highly available, and scalable network and systems infrastructure across on-prem and cloud environments, supporting research labs, manufacturing and clinical systems, and corporate operations.

The ideal candidate brings strong expertise across both enterprise networking (Cisco, Palo Alto) and systems engineering (Windows/Linux, virtualization, cloud), and understands the unique requirements of GMP-regulated environments, including system validation, data integrity, and audit readiness.

Responsibilities

Network Engineering & Infrastructure

• Design, implement, and support LAN/WAN/WLAN infrastructure across office and laboratory environments
• Configure and maintain Cisco switches and wireless, Cisco ISE, Palo Alto firewalls, and Prisma
• Manage GlobalProtect VPN and secure remote access
• Support segmented networks for lab instruments, manufacturing systems, and corporate users

Systems Engineering & Infrastructure

• Design, implement, and maintain enterprise infrastructure (Windows servers, virtualization, storage)
• Administer Windows Server and Active Directory environments
• Manage backup, disaster recovery, and high availability solutions
• Lead infrastructure upgrades, patching, and lifecycle management

Cloud & Hybrid Connectivity

• Architect and support cloud infrastructure and networking in AWS and/or Azure
• Maintain hybrid connectivity between on-prem, cloud, and SaaS platforms (e.g., Veeva, NetSuite)
• Support cloud migrations and optimize cost, performance, and reliability of cloud resources

Security & Compliance

• Implement and maintain network and system security controls and best practices
• Partner with cybersecurity teams on vulnerability management and remediation
• Manage identity and access controls (SSO, MFA, RBAC)
• Ensure compliance with GMP, SOX, and FDA requirements
• Partner with Quality and Compliance teams on validation documentation (IQ/OQ/PQ)

Monitoring, Automation & Documentation

• Implement, maintain, and use monitoring and alerting tools (e.g., SolarWinds) to troubleshoot network and system performance
• Automate repetitive tasks using scripting (PowerShell)
• Perform root cause analysis and performance tuning
• Maintain accurate network diagrams, system documentation, SOPs, and audit-ready records

Collaboration & Escalation Support

• Act as Tier 3 escalation point for complex network and infrastructure issues
• Participate in incident response and change management processes
• Partner with Help Desk, Cybersecurity, and business teams to support critical systems and IT projects
• Provide technical mentorship to junior engineers

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 5-8+ years of experience in network and/or systems engineering within regulated or enterprise environments
• Strong networking knowledge, including:
• Layer 2/Layer 3 switching, TCP/IP, DNS, DHCP, VLANs
• Cisco switching, wireless, and Cisco ISE
• Palo Alto firewalls, GlobalProtect VPN, and Prisma
• Strong systems expertise, including:
• Windows Server & Active Directory
• Virtualization (VMware, Hyper-V)
• Cloud platforms (AWS and/or Azure)
• Backup solutions (Veeam or Rubrik)
• Experience with scripting/automation (PowerShell)
• Experience with backup, disaster recovery, and high availability design
• Familiarity with network and system monitoring and alerting tools
• Strong troubleshooting skills across infrastructure and application connectivity

Preferred Qualifications

• Experience in biotech, pharmaceutical, or life sciences organizations
• Knowledge of GMP, HIPAA, SOX, or FDA compliance frameworks, including validation processes (IQ/OQ/PQ) and audit requirements
• Certifications such as:
• Cisco (CCNA, CCNP)
• Palo Alto (PCNSE)
• Microsoft (Azure Administrator/Architect)
• AWS Solutions Architect
• VMware (VCP)
• Experience with cloud networking (AWS VPC, Azure VNets, ExpressRoute/VPN Gateway)
• Familiarity with lab environments, including instrument connectivity and OT networks
• Experience with Microsoft Intune

Key Competencies

• Strong troubleshooting and root cause analysis skills
• Ability to work independently and manage complex systems
• Ability to work cross-functionally with scientists, lab managers, compliance teams, and non-technical stakeholders
• Excellent documentation skills with an emphasis on audit readiness
• Detail-oriented with a focus on data integrity and system reliability
• Proactive, automation-first mindset
• Ability to prioritize in a fast-moving, R&D-driven environment