Director - Delivery - Banking/Payments

A senior, technology - oriented Delivery Manager/Director with 12 - 18 years of experience, strong leadership of 250+ member engineering teams, global/GCC delivery exposure, preferably within Banking/Payments, and a strong understanding of Java/Full Stack, Cloud, AI/GenAI and Data technologies. The candidate should demonstrate proven ownership of large - scale programs, globally distributed teams, client relationships, delivery governance, talent management and operational excellence.

Requirements:

- Seasoned Delivery Manager / Delivery Leader (Director) with extensive experience managing large - scale engineering and delivery organisations.

- Team Management: Proven experience managing large, globally distributed teams (handling teams) of 200+ professionals.

- Prior experience in managing GCC engagements / global delivery centres is preferred.

- Domain Experience: Strong preference for candidates with Banking / Payments domain experience.

- Technology Exposure: Strong technology background across Java, Full Stack, Cloud, GenAI, Data Engineering, Analytics, Data Science and ML AI / GenAI.

- Experience in managing and delivering AI / GenAI programs and initiatives.

- Program Management: Proven experience in managing large - scale programs and establishing effective delivery processes, governance and operational frameworks.

- Global Delivery: Demonstrated experience in establishing and managing globally distributed engineering and project teams for international clients.

- Delivery Management: Experience managing implementation and support projects with accountability for SLA, budget, quality, timelines and customer satisfaction.

- Methodologies: Strong practical understanding of modern project management methodologies and software engineering processes, including Agile delivery.

- Client Management: Excellent client management, stakeholder engagement, negotiation and relationship management skills.

- Leadership and Talent Management: Proven ability to attract, develop and retain high - performing talent.

- Communication: Excellent verbal and written communication skills; fluent English is mandatory.

- Operational Excellence: Ability to operate effectively within a diverse, complex and large - scale environment.

- Technical Advantage: Experience with developing or managing distributed, high - load systems will be an added advantage.

- Key Leadership Attributes: Strong leadership, organisational skills, teamwork, attention to detail and decision - making capabilities.

- Service / Contract Delivery Experience: Delivering projects in accordance with Service/Work Orders (SO) or Contract Execution Plans (CEP).

- Profiles not considered: profiles primarily aligned to QA, Agile/Scrum Master, ERP/SAP, Oracle, packaged services, Salesforce or Workday implementation projects.

About Grid Dynamics:

Grid Dynamics is a leading provider of technology consulting, agile co - creation, and scalable engineering and data science services for Fortune 500 corporations undergoing digital transformation. We work in close collaboration with our clients on digital transformation initiatives that span strategy consulting, early prototypes, and enterprise - scale delivery of new digital platforms. We help organizations become more agile and create innovative digital products and experiences using deep expertise in emerging technology, top global engineering talent, lean software development practices, and high - performance product culture.

Headquartered in Silicon Valley with over 3,500 technologists located in engineering delivery centers throughout the US, Western, Central, Eastern Europe, India, and Mexico, Grid Dynamics is known for architecting and delivering some of the largest digital transformation programs in the retail, technology, and financial sectors to help its clients win market share, shorten time to market and reduce costs of digital operations on a massive scale.

Skills

Delivery Management, Delivery Head, IT Program Management, Artificial Intelligence, PMP, IT Project Management