Software Engineering Manager

Career Minded · 2 days ago
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Location
In office (Sandton)
Seniority
Staff · 10+ years exp
Employment
Full-Time

First seen by Alion on Nov 5, 2026.

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Career Minded

About Us Career Minded is not just another recruitment agency. We focus on forming long lasting relationships with both our clients and applicants thereby offering both parties the best service at all times.
careerminded.co.za · Sandton · UTC+02:00 · Recruiting & Staffing
Introduction

DIRECTOR OF ENGINEERING & CUSTOMER SUCCESS

Location: South Africa – In Office
Employment Type: Permanent

ABOUT THE ROLE

A leading global payments technology organisation is looking for an experienced Software Engineer & Customer Success Director to lead a team of 12+ engineering and customer success professionals.

The role combines technical leadership, software engineering, customer implementation and commercial delivery. The successful candidate will be technically credible, hands-on and comfortable engaging directly with software engineers, architects, banks and enterprise customers.

Duties & Responsibilities

KEY RESPONSIBILITIES

  • Lead and develop a team of 12+ engineering and customer success professionals.
  • Oversee software engineering, embedded payment solutions, integrations and technical delivery.
  • Manage customer implementations, UAT, go-live and post-deployment support.
  • Act as the senior technical escalation point for key customers.
  • Build strong relationships with banking and enterprise customers.
  • Ensure technical delivery meets customer and commercial requirements.
  • Partner with Sales on solution design, proposals and new business opportunities.
  • Drive engineering best practices, processes and continuous improvement.

 

Desired Experience & Qualification

REQUIREMENTS

  • 10+ years' experience in software engineering, technical delivery or engineering leadership.
  • Strong technical background in software development, embedded systems and/or networking.
  • Proven experience managing engineering/technical teams of 10+ people.
  • Experience with complex software implementations, integrations and UAT.
  • Strong customer-facing experience, preferably within payments, FinTech, banking or enterprise technology.
  • Ability to engage at software, code and architecture level.
  • Experience with Jira, Jenkins and similar engineering tools.
  • Strong communication, leadership and commercial skills.
  • Bachelor's degree in Computer Science, Engineering or a related field.

Payment terminal / embedded payment experience will be highly advantageous.

This is an in-office senior leadership role for a technically strong engineering leader who can combine technical expertise, people leadership and customer success.

Package & Remuneration

R1.8 - R2.2 Million

Interested?

Please apply via the PNET website or send your CV to [email protected]

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