Manager/Senior Manager, Partnerships Outreach (WOD) [Contract till 31 Dec 2027]

[What the role is]

You will lead the end-to-end development and management of high-impact partnerships with digital platforms, public and private organisations, IHLs, Subject-Matter-Experts, thought leaders etc. Your goal is to drive user engagement, increase lead generation, enrich content offerings, and contribute to Singapore’s broader Career Health narrative.

This is a cross-functional role involving forging strategic partnerships, business development, and digital content distribution - ideal for someone who thrives on identifying opportunities, building mutually beneficial relationships, and delivering successful outcomes aligned with both organisational priorities and public service missions.

[What you will be working on]

1. Partnership Strategy & Development

• Develop and iterate the digital partnership strategy in line with evolving business goals and platform priorities.
• Conduct ecosystem mapping and market scans to identify high-value partnership opportunities across online job portals, government agencies, IHLs, commercial platforms, and community organisations.
• Design personalised partnership models that drive impact, especially among jobseekers, mid-career professionals, and growth sectors etc.

2. Relationship Building & Stakeholder Engagement

• Lead end-to-end partner engagement, from pipeline development and value proposition pitching to contract negotiation, onboarding, and relationship management.
• Demonstrate agility in execution, reviewing partnership strategy based on platform performance, audience behaviour, and partner feedback.
• Act as the key liaison between partners and internal teams, ensuring smooth execution and alignment.
• Develop joint engagement plans with partners, including co-marketing, content collaborations, webinars, and virtual events.

3. Platform Growth & Audience Engagement

• Drive user acquisition through partner-driven initiatives.
• Collaborate with the internal content and marketing teams to amplify reach and relevance of key career messages through partner channels.
• Track and optimise partnership performance using key success metrics (e.g. traffic growth, conversion to leads, content engagement, etc).

4. Strategic Alignment & Innovation

• Ensure partnerships reinforce business strategies and priorities, including digitalisation, lifelong employability, and career resilience.
• Explore new partners, partnership models and innovation pilots that extend the reach and relevance.
• Proactive in keeping updated on digital trends, platform behaviours, and emerging engagement channels.

5. Operational Excellence

• Oversee daily partnership operations, focusing on service reliability and KPI achievement.
• Troubleshoot issues, manage escalations, and ensure timely resolution between internal and external teams.

[What we are looking for]

Requirements:

• >3 years of experience in partnerships, business development, or platform growth.
• Proven track record of onboarding external partners and managing cross-functional projects with internal and external stakeholders
• Ability to structure and manage ecosystem or multi-party partnerships.
• Experience with public-private collaborations, and/ or working alongside government platforms is a plus.
• Good understanding of workforce needs and how external partners can address content, service delivery, or other gaps.
• Excellent communication, teamwork, relationship building and stakeholder management abilities.
• Detail-oriented with a strong problem-solving mindset.

The successful candidate will be offered a contract until 31 December 2027.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP