Office of the Registrar - Deputy Manager (Student Records and Graduation)

[What the role is]

[What you will be working on]

• Manage processes relating to changes to non-academic and academic student records by ensuring that the processes are user-centric, adhere to guidelines and policies, and optimised via process improvements and use of suitable digitalisation tools.
• Ensure relevant processes are properly documented and kept up-to-date.
• Plan, organise and execute tasks (including procurement, event management and relevant processes, such as registration of graduands, seats and tickets management, on-stage proceedings and display of graduands’ name on screen) for RP’s graduation ceremony.
• Ensure that relevant systems are working according to business requirements, and provide business requirements for new systems or system enhancements and perform User Acceptance Tests (UATs) when required.
• Prepare data accurately for internal and external reporting in timely manner.

[What we are looking for]

• Self-motivated, highly resourceful, and committed individual, capable of working both independently and as part of a team.
• Relevant experience in similar process-focused roles and system-related work, preferably in the education sector.
• High level of accuracy in data handling and reporting
• Strong critical thinking, analytical, planning, and organisational skills.
• Proficient in Microsoft Office, Microsoft 365 and digital/automation tools (e.g. SharePoint, Power Automate, RPA)