Manager Sea Cargo Pricing & Procurement

We provide a suite of comprehensive benefits to our employees:

• Medical care insurance including dental & vision coverage
• Provident fund
• Hybrid work arrangement (1 day/week)
• Mental health program
• Professional support - training & development
• Leave for vacation, medical, marriage, maternity, birthday, compassionate
• Retirement benefits

We recognize good performances through:

• Going the Extra Mile‘Awards
• Long service awards
• Employee referral programs
• Sales incentive bonus
• Operation incentive program
• Annual salary & bonus reviews

Key Responsibilities

• Lead price negotiations with carriers and service providers to secure the most competitive rates while ensuring optimal service quality.
• Manage all sea freight pricing activities and prepare quotations for customers, sales teams, overseas offices, agents, and tender management (RFQs).
• Develop, implement, and maintain a centralized sea freight-rate management system accessible to Sales and other relevant departments.
• Oversee sea cargo operations related to FCL and LCL shipments, including booking management and shipment delivery coordination.
• Manage all FCL and LCL pricing and procurement processes, while building and maintaining strong relationships with carriers and fostering a commercial and customer-focused mindset.
• Drive business growth by improving the quotation win ratio, increasing shipment volumes, and contributing to the country’s overall performance targets.
• Assume full responsibility for the monthly profit and loss (P&L) performance of the FCL and LCL product lines.
• Evaluate, select, and manage service providers and business partners while continuously monitoring associated costs and service performance.
• Ensure the accuracy of carrier and vendor invoices against approved pricing, manage credit terms effectively, and oversee timely invoice processing and payment execution.
• Develop and execute FCL and LCL business strategies, including trade lane development and target market identification, in alignment with local, regional, and global business objectives.
• Identify and implement process improvements and business development initiatives to support sustainable growth and operational excellence.
• Establish departmental targets in collaboration with the Head of Department and monitor performance against agreed objectives.
• Maintain and strengthen relationships with cargo-partner network offices, agents, carriers, and customers.
• Promote FCL and LCL products and services internally and externally by ensuring they are competitive, commercially attractive, and easy for Sales teams and customers to understand.
• Manage customer and operational claims, complaints, and escalations efficiently, coordinating with all relevant stakeholders to ensure timely resolution.
• Issue necessary instructions, guidelines, procedures, and communications within the scope of responsibility, and ensure compliance with company policies and standards.
• Maintain proactive, transparent, and effective communication with Sea Cargo, Sales, and other relevant departments to ensure operational alignment and business success.
• Monitor carrier performance on a monthly basis and present performance reviews, market updates, and improvement initiatives during Sales and Operations meetings.
• Undertake additional assignments and responsibilities as directed by management to support business needs and organizational objectives.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.
• Minimum 5-7 years of relevant experience in Freight Forwarding, Shipping, or Logistics, including at least 3 years in a managerial or supervisory position.
• Strong background in Sea Freight Pricing, Procurement, Carrier Management, and Commercial Negotiations within the Freight Forwarding, Shipping Line, or Logistics industry.
• Proven experience in managing RFQs, tenders, trade lane development, and profitability (P&L) performance.
• Comprehensive knowledge of freight forwarding operations, sea freight products (FCL/LCL), and the logistics industry.
• Good command of written and spoken English.
• Strong leadership, organizational, negotiation, communication, and interpersonal skills.
• Results-oriented with strong commercial acumen and customer focus.
• Proactive, self-motivated, and capable of working independently in a fast-paced environment.
• Dynamic, flexible, and adaptable with a positive attitude and a continuous improvement mindset.
• Strong analytical, problem-solving, and decision-making abilities.
• Well-structured, detail-oriented, and capable of effectively managing multiple priorities.
• Demonstrated integrity, accountability, and professionalism in dealing with internal and external stakeholders.
• Knowledge of CargoWise One and the ability to effectively utilize related functions and support internal and external stakeholders.