Business Development Associate - Caring Transitions

Caring Transitions of Rochester MN is looking for a Business Development Representative to join our team in our Rochester and its surrounding cities. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing accounts.

This person will act as a liaison between our marketing and sales teams. He/she will be naturally curious, results-driven, and eager to bring our product/services to new markets.

Business Development Representative - Key Responsibilities

• Proactively generate new business through networking with real estate agents, senior living communities, estate attorneys, professional organizers, and other referral partners.

• Build and maintain strong relationships with referral sources to drive consistent lead flow and brand awareness within the senior services market.

• Schedule and conduct in-person appointments, office visits, and presentations with potential referral partners (e.g., realtor offices, retirement communities, senior centers).

• Represent Caring Transitions professionally at local networking events, community functions, and industry trade shows to expand market reach.

• Identify and engage with decision-makers and influencers in the senior care and relocation space to educate them on our value proposition.

• Collaborate closely with the move management and sales teams to ensure seamless communication between client referrals and project fulfillment.

• Maintain an organized pipeline of leads, appointments, and follow-ups using CRM or tracking systems.

• Demonstrate a strong work ethic, initiative, and follow-through in meeting individual sales and outreach goals.

• Stay informed on local market trends and competitors in senior relocation, estate sales, downsizing, and home clean-out services.

• Champion the Caring Transitions mission by approaching every interaction with empathy, professionalism, and a client-first mindset.

• Contact and qualify leads - Prospect new sales leads by making an initial phone or email contact. Engage the account and prepare them for the Account Executive. Connect with as many leads as possible to encourage the purchase of the product offered. Be the point person for your team's sales lead qualification process.
• Manage current accounts - Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate in-person meetings and calls between the new clients and Account Executives.
• Customer support - Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.

Requirements:

• High school diploma or BS degree in Marketing or Business Administration is a plus
• Hands-on experience with multiple sales techniques (including cold calls)
• Experience with CRM software (will train)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics

About Caring Transitions of Rochester, MN:

Caring Transitions of Rochester, MN is a senior relocation and move management organization dedicated to helping older adults and their families navigate downsizing, relocation, estate sales, and home transitions with compassion and professionalism. Our employees enjoy a work culture that promotes teamwork, empathy-driven service, and community involvement.

Caring Transitions of Rochester, MN benefits include flexible scheduling, salary and Commission, opportunities for growth, and ongoing professional development in the senior services and relocation industry.

Employees can also take advantage of a casual dress code, paid training, and the chance to make a meaningful difference in the lives of local families.