Telesales Manager

Position Overview:

We are seeking an experienced Telesales Manager for our growing team. This role involves leading a team to generate sales through outbound calls, maintaining communication, and collaborating with digital marketing and operations management.

Responsibilities:

• Lead a team in prospecting, qualifying and closing inbound leads, outbound cold calls, and customer portfolio expansion
• Oversee daily sales progress updates and reports
• Collaborate with the digital marketing team and sales management to optimize lead management
• Ensure the team's daily use of CRM systems
• Train, coach, and mentor the team for successful telephone-based sales
• Develop effective sales methods and strategies
• Others assigned by direct report

Qualifications:

• Bachelor's degree in any field
• At least 8 years of Telesales or Call Center experience required, experience in Bank/Insurance or similar industry is an added advantage.
• At least 5 years of experience in leading, coaching, or supervising a Telesales team comprising a minimum of 10 members
• Effective communication skills with the ability to engage people at all levels, demonstrating independence, proactivity, positivity, strong work ethic, and driven a can-do attitude
• Proficiency in English
• Excellent team collaboration skills

Work location : Near BTS Udomsuk (66 Tower)