Casual Sales Specialist, Melbourne (New Showroom Launch)

We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Melbourne Showroom team to help shape the future of living-one thoughtful detail at a time. 

Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes. 

What you'll do:  

• Engage and build trust with our customers to create lasting relationships that support their current and future needs. 

• Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint. 

• Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s. 

• Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life. 

• Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office. 

• Contribute to the operational and visual requirements of running a showroom. 

What you'll need to succeed:  

• Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment. 

• Open to a culture of continuous feedback, learning and professional development. 

• Commitment to quality with exceptional attention to detail. 

• An interest in furniture, styling and design trends, with retail or career experience in related industries. 

• Active listener and effective communicator (verbal and written). 

• Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action 

Required Availability:  

• Weekends and Public Holidays  

Job Information

• Location: Richmond VIC 3121, Australia
• Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success

Built for Real Life, Designed for What’s Next  

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.  

If you believe that good homes create good lives, come build with us.