Catalyst Maintenance Supervisor

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

CCEW Mission

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

The Building Maintenance Supervisor is responsible for installing, inspecting, repairing, and performing preventative maintenance on a variety of systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management. The technician also handles basic facilities maintenance, construction, and repair tasks, ensuring that all work meets service, quality, and safety standards.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Perform routine inspections, repairs, and preventative maintenance on mechanical, electrical, plumbing, and HVAC systems.
• Address safety and waste management system issues as required.
• Complete basic facilities maintenance tasks, such as painting, drywall repair, carpentry, and fixture installations.
• Assist with various facility projects and coordinate facility improvements.
• Log and track maintenance activities using a work order system.
• Maintain professional and respectful communication with residents, addressing maintenance requests through the established work order system.
• Ensure timely responses to work orders while maintaining a professional boundary with residents, avoiding discussions or promises that fall outside the scope of maintenance duties.
• Communicate with residents regarding scheduled maintenance, inspections, or repairs, but refrain from engaging in personal matters or issues unrelated to facility maintenance.
• Collaborate with or assist trade contractors on complex projects and repairs.
• Work independently, managing a wide range of maintenance duties under general guidance from supervisors.
• Maintain the exterior of the property daily to ensure clean and acceptable curb appeal at all times.
• Supervise all work performed by outside contractors, ensure satisfactory completion, and keep the Property Manager informed.
• Make recommendations to the Facilities Manager for repairs and improvements to maintain the property's quality.
• Respond to and complete work orders in a timely and professional manner.
• Coordinate with the Facilities Manager on move-ins and move-outs, maintaining a schedule for the timely completion of apartment make-readies.
• Ensure that apartments scheduled for move-ins are fully prepared for the new residents before their move-in date.
• Maintain and oversee proper maintenance of all common area amenities.
• Regularly inspect common area lighting, sprinkler systems, fire prevention systems, and fire extinguishers, as required.
• Establish and follow a preventive maintenance program for the property (e.g., air filter replacements).
• Become familiar with all equipment operations, maintenance requirements, warranties, and manufacturer recommendations for properly maintaining equipment.
• Coordinate with the Facilities Manager to ensure the availability of "on-call" personnel for after-hours, weekend, and holiday emergencies.
• Maintain an up-to-date inventory of all equipment, tools, and supplies required for property maintenance.
• Ensure compliance with OSHA regulations and the hazardous chemicals program.
• Regularly use various communication methods (email, text, phone, etc.) and database practices as required by the position and supervisor.
• Perform other relevant duties as assigned by the Facilities Manager.
• Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Adhere to company policies regarding resident interaction, directing any non-maintenance-related issues to the Property Manager or appropriate personnel.
• As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
• Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
• Perform as a team member to ensure that productivity outcome measures are achieved.
• Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. This position requires a skilled and experienced technician who can effectively manage complex duties in maintaining and improving facility operations.

Education/Experience:

• High school diploma or equivalent required.
• 5-7 years of experience in building maintenance or a related field.
• Full proficiency in a broad range of maintenance and repair activities.
• Strong problem-solving skills and attention to detail.
• Ability to follow safety standards and work in compliance with building codes.
• Excellent organizational and time-management skills.

Certificates/Licenses: Toperform this job successfully, an individual must have a Driver’s License and the ability to drive for work use. Must successfully pass background check as applicable to position.

Physical Abilities: To perform this job successfully, an individual must be able to:

• Regularlystand, climb, walk, hear/listen, talk
• Frequently lift up to 10 lbs, pull/push, carry, grasp, reach
• Occasionallylift up to 25 lbs , sit, crawl, stoop, kneel
• Rarely lift between 50-100 lbs
• Rarelyassist with moving appliances
• Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability:ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
• Attendance: ability to consistently arrive and be able to work as scheduled.
• Computer/Technical Ability: working knowledge of: Microsoft 365, Word Processing software, Spreadsheet software, Internet software.

• Dependability:ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills:ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
• Judgment:abilityto make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
• Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume; ability to apply concepts of basic algebra and geometry.
• Motor Coordination:the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability:ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management:ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
• Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
• Supervisory Skills: ability to carry out supervisory responsibilities in accordance with the Company’s policies and applicable laws. Applicable supervisory responsibilities include training and coaching employees, planning, assigning, and directing work, reviewing performance, addressing complaints and questions, and resolving problems.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions:exposed during a shift to constant or intermittent sounds at a level sufficient to cause hearing loss or fatigue.
• Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
• Heat:subject to high temperatures
• Cold:exposed to low temperatures
• Atmospheric Exposures:exposed to dust, fumes, vapors, or mist.
• Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.
• Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).