COORDINADOR(A) DE SOPORTE TÉCNICO

Cedimat · 1 day ago
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Location
In office (Santo Domingo)
Employment
Full-Time

First seen by Alion on Nov 2, 2026.

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Cedimat

Santo Domingo · UTC-04:00

Coordinar, supervisar y optimizar la prestación de los servicios de soporte técnico institucional, garantizando la atención oportuna de incidentes y requerimientos relacionadas con hardware, software la gestión de mes de ayuda el liderazgo del equipo de soporte y el cumplimiento de los niveles de servicio establecidos. Coordinar y supervisar las labores desempeñadas por el equipo de soporte técnico con el fin de brindar el soporte esperado con los colaboradores.

Dar seguimiento al cumplimiento de los estándares del Sistema de Gestión de Calidad. Realizar tareas de apoyo técnico al resto del staff de la Gerencia de TI.

NIVEL ACADÉMICO: Profesional de la carrera de Ingeniería en Sistemas, Ingeniería en Informática o carreras afines. Certificación en CompTIA A+ y/o Técnico en reparación de computadores.

Certificación en Microsoft Office (MCP) Certificación A+, Server+, Network+, MCP(deseable) Curso técnico en fundamentos de Soporte Técnico EXPERIENCIA: Mínimo 3 años de experiencia en posiciones similares. Servicios.

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