CGT Solution Delivery Manager

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Job Details

This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.

The CGT Solution Delivery Manager will be supporting the design, development, and operational delivery of Cell & Gene Therapy (CGT) solutions for pan-European clients across 3PL business. Working closely with cross-functional stakeholders, this role serves as a critical resource in coordinating CGT-related activities across in-country teams, external partners, and other Cencora business units - supporting both the development phase and ongoing operational delivery of CGT services.

Responsibilities:

• Support the design and development of CGT ( Cell & Gene Therapy) service propositions for pan-European clients, ensuring alignment with Cencora's strategic objectives in advanced therapies

• Assist in the creation of solution blueprints, service descriptions, and operational models specific to CGT logistics and distribution requirements

• Coordinate with in-country teams to assess local readiness, regulatory requirements, and operational feasibility for CGT solution delivery

• Support the pricing for solutions offered to CGT clients

• Act as a coordination point between in-country operations teams, quality and compliance functions, and external partners to support CGT solution delivery across European markets

• Support the identification and management of third-party partnerships across geographies where Cencora does not have direct CGT operational capabilities, ensuring service quality and contractual alignment

• Collaborate with adjacent Cencora business units to leverage existing infrastructure and expertise in CGT solution design

• Assist in negotiating partnership terms and service-level agreements with external CGT service providers in conjunction with commercial and legal teams

• Work with implementation managers to support the onboarding of new CGT clients

• Assist in the development and maintenance of CGT-specific implementation playbooks, standard operating procedures, and quality documentation

• Support the Business Development team in client-facing meetings, presentations, and workshops to articulate Cencora's CGT capabilities and solution offerings

• Prepare materials for governance meetings, steering committees, and internal reviews related to CGT programme delivery

• Contribute to market intelligence efforts by monitoring trends, regulatory developments, and competitive dynamics in the European CGT landscape

Requirements:

Essential

• 5-7+ years of experience in pharmaceutical distribution, healthcare logistics, supply chain, or a related field, with exposure to advanced therapies, clinical trials, or specialty pharma

• Bachelor's degree in business administration, sales, marketing, communications, or a related field, or equivalent experience required

• 4+ years of experience in sales, account management, business development, or a related field required

• Understanding of CGT or advanced therapy logistics, including cold chain, cryogenic handling, and time-critical distribution requirements

• Strong organisational and coordination skills, with the ability to manage multiple workstreams across different countries and stakeholders

• Solid analytical skills with experience supporting business cases, financial models, or solution development processes

• Excellent communication skills - both written and verbal - with the ability to engage effectively with diverse internal and external stakeholders

• Fluent in English; additional European languages are highly advantageous

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Desirable

• Direct experience working with Cell & Gene Therapy products, ATMPs, or clinical trial logistics

• Knowledge of GDP (Good Distribution Practice) and ATMP-specific regulatory requirements across European jurisdictions

• Certifications in sales or account management, CRM platform such as Salesforce, HubSpot, or equivalent preferred

• Experience with third-party partnership management or outsourced service coordination in a pharmaceutical context

• Familiarity with project management methodologies and tools (e.g., Smartsheet)

• Experience working within a matrix organisation, collaborating across country and functional lines without direct authority

• Dutch language - nice to have

.

Additional Job Description:

• The preferred location for this role is Veghel, Netherlands; however, candidates based in other European locations will also be considered

• Demonstrates ownership of profit and loss performance

• Demonstrates in depth knowledge of specialty logistics

• Demonstrates in depth knowledge of transport logistics and GMP depot operations

• Demonstrates knowledge of transport logistics for clinical trial supplies, commercial drugs, live animals, laboratory samples, emergency parts

• Demonstrates strong knowledge of the pharmaceutical and life sciences market

• Demonstrates understanding of regulatory drug development and logistics frameworks

• Applies ISO and GXP requirements in operations

• Demonstrates strong business acumen

• Analyzes costs and margins to support decision making

• Demonstrates financial management and profitability focus

• Measures performance using key performance indicators

• Develops budgets and forecasts to support planning

• Demonstrates executive presence

• Demonstrates natural leadership and strong presentation skills

• Creates and delivers presentations tailored to audience needs

• Influences and leads sales teams effectively

• Coaches and develops others through training guidance and feedback

• Demonstrates strong sales management capabilities

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned