Warehouse Operator

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The incumbent of this position will be responsible for the following duties:

• Loading and Unloading: Carefully load and unload shipments onto and from vehicles, ensuring proper handling, securing, and transportation of goods.
• Driver Team Coordination: Supervise and coordinate the driver team to optimize resources and ensure efficient allocation of activities and assignments.
• Cargo Securing: Ensure that all shipments are correctly secured and stowed during loading and unloading operations.
• Shipment Documentation: Review all shipment-related documentation, ensuring it remains with the shipment at all times. Verify that addresses match across all documents and confirm that the shipment and piece count are correct. Plan collection and delivery routes and communicate any issues related to timing, packaging, temperature control, temperature monitoring devices, or location tracking equipment.
• Shipment Preparation: Prepare shipments and perform related activities using the systems designated for this purpose (Cubixx, X-ACT, Coldstream Select, etc.).
• Communication: Use communication equipment, when safe to do so, to maintain contact with the Operations team. Coordinate collections and deliveries, ensuring appropriate documentation is obtained as proof of service, either physically or through designated systems.
• Vehicle Inspections: Conduct daily and weekly inspections of the assigned vehicle and provide reports to the supervisor along with timesheets.
• Vehicle Maintenance: Report vehicle maintenance requirements and any incidents or accidents involving the assigned vehicle.
• Uniform Compliance: Wear the appropriate company uniform and ensure it is maintained in excellent condition.
• Vehicle and Mobile Device Care: Maintain the company vehicle and mobile phone in good condition and use them exclusively for business purposes.
• Temperature Monitoring: Verify temperature monitor readings, temperature-controlled packaging, and associated documentation for shipments requiring temperature control. Upload monitoring results into the corresponding systems.
• Training Compliance: Complete all assigned training activities within the established deadlines.
• Labeling and Identification: Independently label and identify each shipment in accordance with its specific requirements prior to collection or delivery.
• Inventory Control: Manage stock levels of all materials required for shipment preparation, including labels, reusable packaging, single-use packaging, pre-conditioned gel packs, warehouse supplies, thermometers, geo-location tracking devices, and other related materials.
• Shared Equipment Usage: Take responsibility for the proper use and care of all shared warehouse equipment and materials.
• Packaging Preparation: Prepare packaging solutions for collections and deliveries, ensuring shipments are correctly identified according to the relevant documentation.
• Dangerous Goods Handling: Label and handle dangerous goods in accordance with ADR and IATA regulations.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities from time to time, as business needs dictate.

Education and Experience Preferences

• Ability to follow procedures and instructions accurately to ensure effective performance.
• Ability to provide relevant information when required.
• Excellent verbal and written communication skills.
• Valid Category B driving license.
• Dangerous Goods certification/training (provided by World Courier).
• Basic knowledge of electronic devices and systems.
• Minimum of three (3) years of experience in a similar role.
• Flexibility to work rotating or alternative shifts.

Reporting Line

Reports Directly To:

ES Dispatch Manager / Operations Manager

Technical and Professional Skills

• Ability to work independently and collaboratively within a team environment, demonstrating empathy, cooperation, and adherence to established processes and best practices.
• Self-motivated, calm under pressure, and proactive in problem-solving.
• Strong attention to detail.
• Ability to prioritize tasks effectively.
• Professional, courteous, and customer-focused approach when interacting with clients and World Courier team members.
• Accountability and ownership in all assigned responsibilities and activities.

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2+ years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required.

Certified Supply Chain Professional (CSCP), or equivalent certification preferred.

Knowledge in fleet operations administration and transportation support processes.

Knowledge in warehouse operations including receiving, storage, order preparation, shipment processing, and inventory movement.

Knowledge in logistics documentation, transaction controls, and operational record maintenance.

Knowledge in warehouse and transportation systems used for status updates, tracking, and transaction processing.

Knowledge in loss prevention, material handling, and operational control requirements.

Ability to process routine and moderately complex operational activities within established procedures.

Ability to identify causes of routine operational issues, analyze basic data, and support issue resolution.

Ability to maintain accurate operational records and transaction visibility across logistics workflows.

Ability to communicate with internal and external contacts to obtain or provide operational information of moderate importance.

Ability to support continuous improvement changes in systems and processes within defined guidelines.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned