Field Collection Team Leader - Pangkal Pinang

Cermati Fintech Group • English • 2 months ago
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Location
In office (Pangkal Pinang)
Seniority
Senior
Employment
Contractor

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Jul 28, 2026. Cermati Fintech Group scores B on the Alion truth index.

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Cermati Fintech Group

Founded in 2015, Cermati Fintech Group is a leading financial technology company headquartered in Jakarta, Indonesia. The platform operates as a digital financial services aggregator, enabling consumers to easily compare and apply for credit cards, personal loans, insurance plans, and bill payment solutions. By leveraging technology and strategic partnerships with financial institutions, the firm actively drives financial literacy and expands access to formal financial services across the region.
cermati.com • HQ: Jakarta, Indonesia • 501-1000 employees • Est. 2015
  • Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
  • Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
  • Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
  • Mensupervisi tim serta memberikan coaching bagi Field Collector.
  • Memberikan penanganan terhadap Field Collector yang performanya menurun.
  • Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
  • Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
  • Membagi wilayah penanganan untuk masing-masing collector.
  • Mengelola dan monitoring pembayaran konsumen.
  • Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
  • Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
  • Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.
  • Minimal pengalaman 3 tahun di bank / leasing dan atau multifinance (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)
  • Minimal pendidikan D3
  • Lebih diutamakan bagi yang memiliki pengalaman sebagai supervisor/koordinator Field Collector
  • Memiliki kendaraan bermotor dan minimal SIM C (SIM A lebih disukai)
  • Mempunyai kemampuan komunikasi dan negosasi yang baik serta memiliki leadership yang baik, jujur, loyal, serta mampu bekerja dengan target
  • Mampu bekerja keras dan dapat bekerja sama dalam tim
  • Menyukai pekerjaan lapangan
  • Mempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminan
  • Mampu mengoperasikan Microsoft Office
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