CAD Coordinator

Primary Responsibilities

• Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
• Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
• Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
• Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
• Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
• Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
• Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
• Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
• Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
• Perform other duties as assigned.

Position Requirements

• Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.
• Minimum of 3-5 years of hands-on experience in a CAD production or support role within an AEC environment is required.
• Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.
• Prior experience in a technical support or helpdesk capacity is strongly preferred.
• Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.
• To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.
• Working knowledge of Windows operating systems, network file systems, and CAD-specific hardware troubleshooting.
• Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.
• Ability to perform multiple tasks concurrently and respond to technical support situations effectively.

Benefits and Perks

• Flexible and Hybrid Work Schedule
• Paid Time Off - Credited to You 100% Upfront
• 401K with a Company Match
• Rewards and Recognition Program
• Training and Development to Foster Professional Growth
• Paid Holidays
• Medical / Dental / Vision Coverage
• Welcome Box
• Casual Dress Code
• Reimbursement for Professional Licenses
• Paid Time Off for Community Team Service Events
• Voluntary or Supplemental Short-Term / Long-Term Disability
• Employee Assistance Program
• Company Paid Bonding and Recovery
• Employee Events such as Lunches and Outings to Foster a Positive Work Environment