SERVICE ADMINISTRATION CLERK M/F

General information

Join our CFAO MOBILITY Division!

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Mobility is one of the keys to development on the Continent.

We must constantly fi nd the most efficient mobility solutions for the greatest number of people.

Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We looking for a SERVICE ADMINISTRATION CLERK M/F based : South Africa

Job description:

Minimum Requirements:

• Grade 12 qualification/ equivalent.
• 3 - 5 years’ Dealership experience in a Service Admin position.
• Computer literacy skills and experience with Drive and E-Toyota One will be advantageous.
• Clean criminal record.
• A valid unendorsed SA driver's license.

Profil request:

Job Specification:

• Comply with internal/ Group service standards and procedures for optimal performance levels.
• Ensure effective control procedures apply to all vehicles booked in for service.
• To sort all the accounts related mail and general filing.
• To sort and file workshop invoices and computer reports correctly.
• To check all job cards for warranties and/or outwork and oil.
• Obtain retail prices on outwork from buying department.
• Sign for receipt of all job cards from workshops.
• To produce invoices from job cards by doing computer input.
• To distribute completed invoices to relevant departments.
• To check and summarise work in progress monthly.
• To ensure correct allocation of parts and labour.
• Maintain up to date reference book on job cards.
• Check and summarise workshop's timekeeping.
• Summarise and balance petrol sales and stocks monthly.
• To assist with various claims queries.
• Any ad hoc admin/ other responsibilities as and when required. Balance monthly cash sales to accounts department figure.
• Hand over customer invoices on receipt of gate passes.
• Ensure that full amount is settled, and a cash receipt issued before releasing a vehicle.
• Contact the relevant manager or in his/her absence, the Dealer Principle, should problems occur with collecting payments.
• Batch daily invoices and credit notes and compare to computer total.
• Promptly sort out queries and customer complaints.