Product Owner - Shipping Operations

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world.

With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions.

CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).

Learn more at cgi.com.

Job Details:

Job Title: Product Owner (Shipping Operations)

Position: Senior Business Analyst

Experience: 8 - 12 Yrs

Category: Software Development/ Engineering

Shift: 10 AM to 6 PM (3 Days Mandatory Work from Office)

Main location: Chennai

Position ID: J0626-2024

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Position Description:

We are seeking an experienced Product Owner with strong functional expertise in shipping operations, specifically in the Vessel Scheduling / Voyage Scheduling / Network Planning modules of shipping applications.

This role will play a critical part in defining requirements, guiding development teams, and ensuring successful delivery of features that enhance schedule planning, vessel operations, and downstream operational workflows.

The Product Owner will collaborate with business stakeholders, architects, and IT delivery teams to translate operational scheduling needs into clear, actionable product requirements.

The ideal candidate will bridge the gap between scheduling planners and technology teams, driving end-to-end delivery of a robust and efficient scheduling product.

Your future duties and responsibilities:

Key Responsibilities:

- Acting as the Subject Matter Expert (SME) for the Scheduling module including vessel voyage planning, port rotation, transit times, and service schedules.

- Collaborating with business stakeholders in Network Planning, Marine Operations, Operations Control, and Booking teams to gather, analyze, and document functional and non-functional requirements.

- Owning and managing the product backlog, including writing highly detailed user stories, acceptance criteria, and business rules.

- Driving sprint ceremonies, including backlog refinement, sprint planning, user story walkthroughs, and sprint review sessions.

- Partnering with architects and technical teams to ensure correct interpretation of scheduling logic, operational rules, and integration touchpoints.

- Supporting solution design, reviewing wireframes, validating mock-ups, and ensuring alignment with business workflows.

- Performing functional validation of the scheduling module during development and supporting UAT cycles.

- Analyzing gaps and identifying opportunities to optimize scheduling workflows, improve schedule reliability, and automate manual steps.

- Ensuring smooth integration of scheduling functionality with dependent modules such as Booking, Allocation, Equipment Management, Marine Ops, and Operations Control.

- Staying up to date with scheduling best practices, shipping industry trends, and operational constraints to continuously enhance the product.

- Acting as the key advisor for requirement clarification, business process mapping, and stakeholder communication for all scheduling-related features.

Required qualifications to be successful in this role:

Must-Have Skills:

- Professional experience in Shipping, Maritime, or Logistics with a strong understanding of container operations.

- Demonstrated experience as a Product Owner, Business Analyst, or Functional Consultant in shipping products.

- Experience working in agile delivery environments and participating in all SCRUM ceremonies.

- Ability to work closely with business users to translate complex scheduling workflows into clear IT requirements.

- Strong documentation skills including process flows, functional requirement documents, and feature definitions.

- Willingness to work in client-aligned shifts (including German Shift if required).

- Involvement in product development/enhancement including:

1. Requirements analysis

2. Documentation

3. Validation & UAT support

Skills:

- Analytical Thinking

- Communication

- Logistics

- Agile

- Decision making

- Document Management

- Requirements Engineering

Skills

IT Product Management, IT Business Analyst