Deployments and Services Team Leader

We are seeking an experienced Deployments and Services Team Leader with deep expertise in SCCM (System Center Configuration Manager) and strong leadership capabilities. This role is responsible for managing the end-to-end deployment of software, operating systems, and security updates across the organization's infrastructure. The ideal candidate will lead a team of specialists, oversee deployment processes, and ensure system reliability, security, and compliance.

Major Responsibilities

• SCCM & Endpoint Management: Oversee the design, implementation, and maintenance of SCCM infrastructure, including application deployment, patch management, and OS imaging.
• Automation & Optimization: Develop and maintain automation scripts and deployment policies to improve efficiency and reduce manual effort.
• Service Delivery & Incident Management: Ensure smooth operation of endpoint management services, addressing incidents, problem management, and escalations efficiently.
• Compliance & Security: Implement security best practices, ensuring compliance with company policies and industry standards.
• Stakeholder Collaboration: Work closely with IT, security, and business teams to align deployment strategies with organizational objectives.
• Reporting & Documentation: Maintain detailed documentation on deployment processes, configurations, and performance metrics.

Desired Background

• Basic knowledge of Linux administration and troubleshooting.
• With minimum 5 years of experience in SCCM & 3 years of experience in leading the team.
• Proven experience in SCCM administration and endpoint management.
• Strong understanding of Windows deployment, software distribution, and patch management.
• Hands-on experience with Intune, PowerShell scripting, and automation tools.
• Experience in leading or mentoring a team.
• Excellent problem-solving, communication, and organizational skills.

Preferred Qualifications:

• Experience with BigFix, Kandji (for Mac management), and other deployment tools.
• Knowledge of Active Directory, Group Policy, and security hardening.
• Experience in managing enterprise-scale deployments in hybrid environments.
• Certifications such as Microsoft Endpoint Manager, ITIL, or related.