Technical Support & Operations Executive

Are you a tech-savvy and customer-focused individual who enjoys troubleshooting and helping people?

ChillyPOS, a modern Point-of-Sale (POS) software for restaurants and retail businesses in Bangladesh, is looking for a motivated Technical Support & Operations Executive to join our growing team.

Key Responsibilities

• Install and configure POS software and related devices at client locations.

• Set up printers, drivers, and other necessary hardware and software.

• Visit client locations for POS installation, setup, and operational support.

• Provide technical support and troubleshoot basic hardware, software, and connectivity issues.

• Guide clients on using the POS system and its related devices.

• Coordinate with clients to ensure smooth system operation and resolve reported issues.

• Provide remote support when on-site visits are not required.

• At most 2 years
• The applicants should have experience in the following business area(s): Business-to-Business (B2B) Software and Services Startup

• Age 20 to 35 years
• Only Male

• 0–2 year of experience in Technical Support, Customer Support, IT Support, or a related field.

• Freshers with good technical knowledge and communication skills are encouraged to apply.

• Basic understanding of software, troubleshooting, and computer operations.

• Good communication and customer-handling skills.

• Willingness to visit customer locations around Dhaka when required.Ability to work independently and as part of a team.

• Primarily client visits within Dhaka.

Communication, Customer Support, Handling Customers, Technical Support, Troubleshooting

• Performance Bonuses

• Yearly Salary Review

• Travel Allowance

• Mobile bill

• Employment status: Full Time
• Workplace: Work at office
• Vacancies: 2
• Salary: Tk. 14000 - 20000 (Monthly)
• Job location: Dhaka