Technical Product Owner, Direct Billing Systems

As a Technical Product Owner on our Strategic Direct Billing system, you will have the opportunity to shape a billing strategy that drives growth, strengthens customer engagement, and elevates the digital experience for insureds. You will work closely with senior leadership and key business stakeholders to lead meaningful initiatives, including the consolidation of billing platforms into Majesco Billing. You will bring your knowledge of agency, direct bill, and directable billing to help evolve a platform that supports seamless, efficient billing across Chubb. With your technical expertise, you will guide testing ahead of UAT and support feature and platform implementations and rollouts, helping deliver lasting improvements that make a real difference for the business and our customers.

In this role, you will:

• Partner closely with key business stakeholders to elicit, analyze, and translate complex business needs into detailed functional requirement specifications, user stories, and process flow diagrams for the Majesco P&C Billing platform
• Work directly with vendor development and technical teams to ensure functional changes and enhancements are accurately understood, built, tested, and implemented in production on schedule
• Collaborate with Enterprise/System Architects to design and execute seamless integrations between Majesco Billing and multiple upstream/downstream Policy Administration Systems (PAS)
• Engage with Product Owners across multiple PAS teams to align interface requirements, data mappings, and cross-system workflow logic
• Analyze, define, and validate requirements for core financial functions, including cash application, payment allocation, general ledger (GL) posting routines, sub-ledger reconciliation, and outbound GL interfaces
• Partner with the QA team to establish comprehensive test strategy guidelines, review test scenarios/scripts, assist in User Acceptance Testing (UAT), and validate defect resolution
• Oversee production rollouts and post-implementation support to ensure system stability and business operational readiness

• 10 to 12+ years of progressive experience as a Product Owner, Business Analyst or related role within the Property & Casualty (P&C) insurance domain
• Bachelor’s degree required
• Hands-on experience and deep domain knowledge of the Majesco P&C Billing application (invoicing, payment processing, disbursements, agency billing, direct billing, commissions, and collections)
• Proven track record working with system architects and product owners to integrate core billing platforms with legacy and modern Policy Administration Systems (PAS)
• Demonstrated experience managing vendor delivery lifecycles, ensuring enhancements meet business requirements and quality standards
• Solid expertise across the full Software Development Lifecycle (SDLC), including Waterfall and Agile frameworks
• Prior experience with multi-tenant or multi-system P&C enterprise billing modernizations or consolidation projects preferred
• Strong familiarity with insurance accounting, premium receivables, and financial integration touchpoints preferred

The pay range for the role is $140,000 to $160,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.