Software Engineer- SRE/DevOps

Meet the Team

We are currently looking for a Site Reliability Engineer to join the Intersight SRE team as part of Cisco's Data Center Compute portfolio.

Cisco Intersight is a cloud and on-premise based system management platform for Cisco UCS (Unified Computing System), and other Data Center products. It provides actionable intelligent level of management that enables IT organizations to analyze, simplify and automate their environments. It is driven by analytics and machine learning to provide actionable intelligence for IT operations management. Intersight Virtual Appliance is the on-premises solution that runs the Intersight capabilities in a Virtual Appliance.

As a Site Reliability Engineer on the Intersight team, you will help build and operate highly available, scalable, and secure cloud infrastructure. You will work across cloud infrastructure, Kubernetes, automation, observability, CI/CD, and production reliability while partnering closely with software engineering, security, and product teams.

Your Impact

A successful candidate will bring strong technical and operational expertise in cloud-native technologies and thrive in a fast-moving environment. You will solve complex reliability problems, automate operational work, and help improve the availability, scalability, security, and efficiency of Intersight.

You should be comfortable solving complex technical problems, learning new technologies, and working independently in a fast-paced environment. You care deeply about engineering quality, customer impact, and continuous improvement.

You should be passionate about reliability, automation, quality, and customer experience and be comfortable working in collaborative, self-organizing teams. This is an opportunity to make a meaningful impact on a large-scale cloud platform.

Responsibilities Include:

• Design, build, automate, and operate reliable cloud infrastructure supporting Intersight at scale.
• Improve service reliability through monitoring, observability, automation, capacity management, and SRE best practices.
• Troubleshoot complex production issues, perform root cause analysis, and drive corrective actions to prevent recurrence.
• Build automation and tooling using Python, Go, Terraform, Ansible, and CI/CD technologies to reduce operational toil.
• Collaborate with software engineering, security, and platform teams to improve scalability, availability, security, and operational efficiency.
• Participate in production operations, releases, and on-call responsibilities.

Minimum Qualifications

• Bachelor’s +5 years of related experience, or Master’s +3 years of related experience or PhD +0 year of related experience.
• Experience designing and implementing scalable, reliable, and production-ready solutions.
• Experience with cloud platforms, preferably AWS, and Infrastructure as Code (IaC) using Terraform or Ansible.
• Experience with Linux, Docker, Kubernetes/EKS, networking, security, and CI/CD.
• Experience with observability and monitoring platforms, including metrics, logging, tracing, dashboards, and alerting.
• Experience in Python, Go, or similar programming languages, with a strong understanding of software development principles.

Preferred Qualifications

• Experience building and operating highly available cloud platforms and infrastructure at scale.
• Ability to handle multiple competing priorities in a fast-paced environment
• Passion for learning and applying new technologies to deliver customer impact.
• Strong communication skills with the ability to translate complex technical concepts and influence across diverse teams.
• Experience with cloud, infrastructure, or application security and security best practices is a plus.
• Experience providing technical leadership and mentoring engineers is a plus.
• Relevant certifications such as CKA, CKAD, AWS Certified DevOps Engineer, or equivalent cloud/security certifications.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.