KYC Vice President
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 13, 2026. Citco scores B on the Alion truth index.
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.
- The Vice President manages and controls the daily deliverables of the team members to meet business and regulatory expectations around the maintenance of Clients’ data and the identification documents at onboarding of Clients and during the life cycle of the Clients. The Vice President is responsible to ensure team members adhere to the accuracy of data processing and documents upload into core application. The vice President performs control on the output of the Junior KYCAML Officers and KYC Officers, together “team members”.
In addition, the Vice President is responsible for meeting the key performance indicators and accurate management reporting, both on individual and team level. The Vice President maintains contact with internal stakeholders within CLM.
- Will serve as point of contact for CLM managers globally
- Manage the team members and the deliverables of the individuals to ensure deadlines are met
Provide clear instructions to team members and ensure instructions are appropriately executed
Provide daily support and guidance to team members in order to meet operational standards
Will provide direction to team members with regard to CDD related queries
Perform quality assurance on the output of team members
Monitor and manage queues and pending deliverable on a daily basis
Monitor productivity of team members
Liaise with internal key stakeholders on CDD related tasks
Perform various ad-hoc administrative tasks, such as contribution to the effective design of the processes and workflows, implementation and maintenance thereof
Respond to emails and phone calls of internal stakeholders
Participate and contribute in the continuous development of the department
Take-on projects and ad-hoc tasks related to operational and technical aspects of CDD
Provide regular and accurate updates on tasks and deliverables through KPIs and management reporting
Tasks will be performed within the given policies, procedures, guidelines and service level agreements
Bachelor or Master degree in Legal or Business Administration
Have at least 5 years experience with Know Your Customers (KYC), Anti-Money Laundering (AML) and Combating the Financing of Terrorism and managing a team within a customer service environment, and in managing people
Experience in fiduciary services, alternative asset servicing and other financial services
Proficient in Microsoft office 2016 or higher, such as Outlook, Word, Excel, Visio
Have strong proficiency in interpersonal and communication skills including verbal and written English
Excellent problem solving skills coupled with analytical skills
Have good planning and time management skills (multitasking on daily basis)
Have a high level of attention to detail and accuracy
Proactive in raising potential improvements on the process performed
ACAMS Certification and knowledge of FATCA and CRS are an advantage
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.