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Salary
$23k – $56k per year (Estimated)
Location
Remote/Hybrid (Mumbai, India)
Seniority
Architect · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Citi is one of the largest banks in the world, tracing its lineage to the City Bank of New York founded in 1812 and taking its modern shape through the 1998 merger that created Citigroup. Its most distinctive asset is a cross-border payments and treasury network unmatched by any competitor, moving trillions of dollars a day for multinational corporations, governments and other banks across roughly ninety countries. Alongside that institutional franchise it runs markets and investment banking, wealth management and a United States personal bank, and has spent recent years simplifying itself by exiting consumer operations across Asia, Europe and Latin America.

The HR Business Partner (HRBP) is a strategic partner to assigned business units, responsible for aligning business objectives with employee and management needs. The HRBP serves as a consultant to leadership on human resource-related issues, acting as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating needs proactively with our HR department and business management, and seeks to develop integrated solutions.

Key Responsibilities

  • Strategic Partnership:

    • Consult with line management, providing HR guidance when appropriate.
    • Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
    • Provide guidance and input on business unit restructures, workforce planning, and succession planning.
  • Employee Relations:

    • Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations.
    • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Performance Management:

    • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
    • Assist with the performance review process, ensuring fairness and consistency.
  • Talent Management & Development:

    • Identify training needs for business units and individual executive coaching needs.
    • Participate in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • HR Policy & Compliance:

    • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
    • Provide HR policy guidance and interpretation.
  • Recruitment & Onboarding:

    • Partner with the talent acquisition team to ensure recruitment needs for the business unit are met.
    • Assist with developing contract terms for new hires, promotions, and transfers.

Qualifications

Required:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5-7 years of progressive experience in an HR role, with at least 3 years in an HR Business Partner or equivalent strategic capacity.
  • Proven experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and negotiation skills.
  • Ability to develop strong, trusting relationships in order to gain support and achieve results.
  • Proficient in Microsoft Office Suite and HRIS systems (e.g., Workday, SAP SuccessFactors).

Preferred:

  • Master’s degree in Human Resources or MBA .
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
  • Experience working in a fast-paced, high-growth environment.
  • Experience supporting Markets/client-facing business units.
  • Working Environment: office setting, minimal travel required.
  • Effort: minimal physical effort required.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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