Program Management Senior Lead — Data PMO

Citi's Data Program Management Office (PMO) team is hiring a Program Management Senior Lead (C14) to drive the delivery of large-scale data transformation programs within the Enterprise Data Office. In this role, you will lead end-to-end program management across a portfolio of data integration initiatives, working at the intersection of technology, operations, and senior business leadership.

This is a senior leadership opportunity for a seasoned professional who will also serve as a subject matter expert (SME), providing critical guidance on data governance standards, procedures, and the successful completion of data-centric use cases aligned to enterprise policy. You will bring structure, rigor, and delivery momentum to a complex, high-priority transformation agenda.

Responsibilities:

• Lead the planning, coordination, and day-to-day delivery of a portfolio of data integration programs, ensuring alignment with the Enterprise Data Office's transformation objectives while providing expert guidance on data governance best practices.
• Serve as a subject matter expert on enterprise data governance policies and standards, advising cross-functional teams to ensure the successful and compliant completion of data initiatives and use cases.
• Drive the identification, remediation, and resolution of complex data quality issues, ensuring alignment with regulatory expectations (e.g., Consent Orders) and enterprise data standards.
• Partner with senior stakeholders across the Enterprise Data Office, Technology, Risk, Compliance, and business functions to define program scope, secure funding, and act as a key advisor on the implementation of data governance controls like Data Lineage, Authoritative Data Source designation, and Data Quality Rules.
• Facilitate cross-functional governance and senior-level discussions, resolving competing priorities and driving decisions that keep programs on track.
• Establish and maintain robust program governance frameworks, including program charters, benefits management plans, stakeholder engagement plans, and centralized risk and issue logs.
• Direct clear and consistent communication of program status, risks, and key decisions to senior management and stakeholders across the Enterprise Data Office hierarchy.
• Lead, develop, and evaluate program team members, providing direction on workload allocation and contributing to performance and talent decisions across the function.

Required Qualifications & Skills:

• 10+ years of experience in program management, with demonstrated delivery of complex, multi-workstream programs in a data, technology, or transformation-focused environment.
• Deep expertise in enterprise data management principles, data integration patterns, and data governance frameworks, with hands-on experience implementing solutions.
• Proven ability to act as a subject matter expert, translating complex data governance policies and regulatory requirements into actionable guidance for project teams.
• Experience with the end-to-end lifecycle of key Management and Regulatory reports and a strong understanding of the associated data quality challenges.
• Ability to influence and negotiate with senior stakeholders across technology, operations, and business functions, building trusted relationships at all levels of seniority.
• Strong critical thinking and structured problem-solving skills, with a track record of resolving issues that span multiple teams, functions, or organizational boundaries.
• Confidence managing program risk within a regulated financial services environment, applying sound judgement to protect delivery outcomes and organizational integrity.
• Bachelor's degree or equivalent professional experience.

Beneficial Skills & Qualifications:

• Master's degree in a relevant field such as Business Administration, Data Management, or Information Systems.
• Experience managing programs within a global financial services institution or similarly complex, regulated environment.
• Exposure to COO-aligned functions or operating within a Chief Data Office or Enterprise Data Office structure.
• Familiarity with data management platforms and data quality tools.

What We Offer:

This role sits at the heart of Citi's enterprise data transformation agenda, offering senior leaders the scale, complexity, and organizational visibility to make a tangible impact. The Data PMO team operates within the Enterprise Data Office, a high-priority function shaping how data is managed, integrated, and governed across one of the world's leading global financial institutions.

• Hybrid working model with 3 days in the office and 2 days working remotely.
• The opportunity to act as a key advisor and leader, shaping how a global institution not only manages but governs its data.
• Direct involvement in enterprise-wide data transformation initiatives, with visibility across the Enterprise Data Office at the most senior levels.
• Access to Citi's global learning and development resources to deepen expertise in program leadership and enterprise data strategy.
• Competitive compensation and financial well-being support.
• Wellbeing and work-life balance programs.
• The opportunity to lead high-performing delivery teams within a globally significant data transformation function, with real ownership of outcomes that matter to the business.

Apply today to lead high-impact data integration programs at the center of Citi's Enterprise Data Office and drive transformation that shapes how a global institution manages and leverages its data.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

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