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Salary
$31k per year (gross)
Location
Hybrid (Bengaluru, Hyderabad, Chennai, Mumbai, Ahmedabad, India)
Seniority
Senior · 8+ years exp
Employment
Full-Time

First seen by Alion on Sep 30, 2026.

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Impact
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CloudSara Technologies provides AI automation, IT staffing, software development, ERP, HRMS and enterprise solutions from Chennai, India for global businesses.

🚨 Hiring: Senior Fullstack Engineer – ServiceNow

Experience: 8–12 Years

Location: Bangalore | Hyderabad | Chennai | Mumbai | Ahmedabad

Work Mode: Hybrid – 2 Days Work From Office Mandatory

Contract: 6 Months

Notice Period: Immediate Joiners Preferred

Shift: 1 PM – 11 PM IST

L1 Interview: In-person Mandatory

🔹 Role Summary

We are looking for a versatile Senior Fullstack Engineer with strong ServiceNow platform development, QA automation, and full-stack skills.

The role involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.

🔹 Key Responsibilities

Support / Triage / Defects

  • Handle L2 support and escalation tickets.
  • Troubleshoot ServiceNow platform and integration issues.
  • Resolve L3 defects involving:
  • ServiceNow ITSM/CMDB
  • Flow Designer
  • Scripted REST APIs
  • GlideRecord / server-side scripting
  • OAuth2 integrations
  • Perform root-cause analysis for production incidents and integration issues.

Product Development

  • Review peer code across ServiceNow and full-stack applications.
  • Develop automated tests using Python and Playwright.
  • Perform API testing using Postman and data validation using SQL.
  • Manage test cases using Qase.
  • Use AI-assisted tools such as Claude, Codex, or similar tools for QA automation.
  • Support release management and CI/CD using GitHub Actions.
  • Maintain ServiceNow Update Sets/XML exports and release documentation.

Customer Engineering

  • Support customers in diagnosing technical issues.
  • Troubleshoot ServiceNow integration problems.
  • Handle general technical maintenance as a full-stack developer.

🔹 Required Skills

ServiceNow

  • 6+ years hands-on ServiceNow development
  • Flow Designer
  • Scripted REST APIs
  • Business Rules
  • GlideRecord / Server-side scripting
  • ITSM
  • CMDB
  • OAuth2 integrations
  • ServiceNow CI/CD

Full Stack

  • React.js
  • TypeScript
  • JavaScript
  • REST APIs
  • API-driven backend development

QA / Automation

  • Python
  • Playwright
  • Automated testing
  • Postman
  • SQL
  • Qase

DevOps

  • Git
  • GitHub
  • GitHub Actions
  • CI/CD
  • Release management

🔹 Preferred Qualifications

  • ServiceNow CSA / CIS certifications
  • Semantic versioning and release/changelog practices
  • Customer-facing support experience
  • On-call support experience

🔹 Tools & Technologies

GitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript

Skills

React.js, TypeScript, SQL, PostgreSQL, Express, ServiceNow

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