Virtualization Engineer

Job Title: Virtualization Engineer

Experience: 1–3 Years

Location: Hyderabad

Work Mode: Work from Office (WFO) - Hyderabad

Shift: 24/7 Rotational Shifts

Job Summary

We are seeking a motivated and technically skilled L1 Virtualization Engineer to provide first-level operational support for enterprise virtualization platforms including VMware vSphere, Citrix Xen/XCP-ng, OpenShift Virtualization, and Oracle Linux Virtualization Manager (OLVM). The candidate will be responsible for monitoring virtual infrastructure, performing routine operational activities, handling incidents, escalating complex issues to L2/L3 teams, and ensuring platform availability and performance.

Key Responsibilities

• Infrastructure Monitoring & Operations
• Monitor virtualization environments using approved monitoring tools.
• Perform daily health checks of hypervisors, clusters, storage, and networking components.
• Monitor VM resource utilization (CPU, Memory, Storage, Network).
• Identify and report infrastructure alerts and incidents proactively.
• Execute standard operating procedures (SOPs) and operational runbooks.
• Virtual Machine Administration
• Provision, modify, and decommission virtual machines based on approved requests.
• Perform VM power operations (start, stop, reboot).
• Allocate resources such as CPU, Memory, and Disk as per standard procedures.
• Assist in VM migrations and maintenance activities.
• Verify VM backup status and report failures.
• Platform Support
• VMware vSphere
• Monitor ESXi hosts and vCenter health.
• Check cluster status, HA, DRS, and datastore utilization.
• Perform basic troubleshooting of virtual machines.
• Citrix Xen / XCP-ng
• Monitor Xen pools and hosts.
• Create and manage VMs following documented procedures.
• Verify host and storage repository health.
• OpenShift Virtualization
• Monitor OpenShift clusters and Virtual Machine workloads.
• Perform VM lifecycle operations through OpenShift console.
• Verify node health and pod status.
• Escalate cluster-related issues to L2/L3 teams.
• OLVM (Oracle Linux Virtualization Manager)
• Monitor OLVM Manager and KVM hosts.
• Create and manage virtual machines.
• Verify storage domains, clusters, and host health status.
• Incident & Service Request Management
• Respond to incidents within defined SLA timelines.
• Resolve first-level incidents using standard troubleshooting procedures.
• Escalate unresolved issues to L2/L3 teams with proper documentation.
• Update ticketing systems accurately and maintain incident records.
• Documentation
• Create and update operational documentation.
• Maintain knowledge base articles and troubleshooting guides.
• Document recurring issues and resolution steps.
• Virtualization Platforms
• VMware vSphere (ESXi, vCenter)
• Citrix XenServer/XCP-ng
• OpenShift Virtualization
• Oracle Linux Virtualization Manager (OLVM)
• Operating Systems
• Windows Server 2016/2019/2022
• Red Hat Enterprise Linux (RHEL)
• Oracle Linux
• Linux administration fundamentals
• Storage & Networking
• Basic SAN/NAS concepts
• NFS, iSCSI, Fibre Channel fundamentals
• VLANs, TCP/IP, DNS, DHCP basics
• Monitoring & ITSM
• ServiceNow or equivalent ITSM tool
• Monitoring platforms such as Zabbix, Nagios, SolarWinds, PRTG, or Grafana
• Basic Scripting (Preferred)
• PowerShell
• Bash/Shell scripting