Salesforce Developer (Fixed Term Contract)

CloudM is an award-winning SaaS platform headquartered in Manchester, with offices in London and Varna (Bulgaria), and customers in 107 countries. We help over 50,000 organisations including LinkedIn, Uber, Netflix, Booking.com, and Spotify, get the most out of Google Workspace and Microsoft 365, through three core products: Migrate, Automate, and Continuity.

From IT admin and onboarding to archiving and migrations, CloudM takes the complexity out of SaaS data management so our customers can focus on what matters. Backed by Marlin Equity Partners, we've grown from humble Manchester beginnings into a global business with a team of over 70 brilliant people across the UK and Europe.

If you share our ambition, we'd love you to be part of it!

Role Overview:

We're looking for a Salesforce Developer to temporarily support our RevOps team on a 6 month fixed term contract. This role is Salesforce only. You will spend the contract building inside one platform rather than splitting your attention across a stack.

Salesforce carries our full commercial picture across sales, marketing, customer success and finance. Over time, automation, validation and process configuration have accumulated faster than they have been maintained. Flows fire when they should not, validation rules block work the business needs to do, and process steps no longer reflect how the commercial teams actually operate.

Your job is to clear that backlog and leave the platform in a state the team can work in without workarounds. This is a defined, prioritised body of work with a clear scope, not an open ended remit. You will have a named backlog on day one and a RevOps Lead who will make the calls on sequencing.

One thing to be clear on before you apply. The majority of this work is declarative. Most of it is Flow, configuration and data remediation, with Apex where the platform genuinely requires it. If you are looking for a role that is predominantly Apex and Lightning Web Component development, this is not that role.

Responsibilities:

• Audit, rationalise and rebuild Salesforce Flows, removing redundant, conflicting and failing automation and consolidating overlapping logic

• Review and remediate validation rules so they enforce what the business actually needs and stop blocking legitimate work

• Fix process and configuration issues across the sales, customer success and renewals lifecycle, including page layouts, record types, picklists, permissions and sharing

• Support the quote to cash process across Salesforce and DealHub, resolving configuration issues that cause pricing, product or revenue fields to present incorrectly

• Improve data quality through deduplication, field hygiene and record level cleanup, and put simple controls in place so it does not degrade again

• Build and maintain the reports and dashboards that RevOps, Finance and the commercial teams rely on

• Triage and resolve inbound platform issues from the commercial teams, working to agreed priorities alongside our Revenue Operations Administrator

• Document what you build and what you change, so the configuration is maintainable after the contract ends

• Flag the structural issues that sit outside the scope of this role, so they can be planned properly rather than patched

Skills and Experience:

Key Skills

• 3+ years hands on Salesforce build experience in a business critical environment, across both configuration and code

• Salesforce Certified Administrator

• Strong practical Flow Builder skills, including debugging and untangling existing automation you did not write

• Confident across the declarative toolset: validation rules, record types, page layouts, permission sets, profiles and sharing

• Able to read, debug and maintain existing Apex and SOQL, and to write it where configuration is the wrong answer

• Sound judgement on when to configure and when to code, and willing to defend that call

• Experience with data quality work: deduplication, imports, Data Loader and bulk cleanup

• Able to build reports and dashboards that stand up to scrutiny from finance and leadership

• Excellent communication skills, able to explain technical decisions and trade offs to non technical stakeholders at all levels

• Confident using AI tools to improve productivity, problem solving, documentation, process design, testing and operational efficiency. Able to identify where AI can add value, apply it responsibly, and use sound judgement around accuracy, data security and appropriate business use.

Desirable Skills

• Salesforce Platform Developer I, Advanced Administrator or Platform App Builder

• Experience with a CPQ or quote to cash tool, ideally DealHub

• Lightning Web Component experience

• Working practice with source control, sandboxes and managed deployment (for example Gearset or similar)

• Comfort working with data outside the platform, for example SQL, to clean, match and migrate data

• Exposure to RevOps, commercial or finance reporting environments

• HubSpot or marketing platform integration experience

• Past experience in a fast growing SaaS technology business

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators. We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one.

Our core values are key to everything we do:

Innovate & Inspire - We move fast; achieving results through focused, proactive problem-solving.

 Connect & Collaborate - We recognise the power of synergy, teamwork and inclusivity in reaching our goals.

Respect & Recognise - We celebrate each individual's contribution, fostering a culture of trust and recognition.

But most importantly we’re a team. Here at CloudM, it’s about balance. As long as you’re driven, ambitious and can get the job done we will respect the outside lives of our employees.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit. 

What CloudM can offer you:

Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you

10 Time to Learn days

Birthdays off

Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory

Various wellbeing initiatives

Multisport card

High-spec equipment (laptops, phones, etc.)

Working from home equipment budget

Location:

Remote-based role. However, within commutable distance to Varna (Bulgaria) would be desirable for the odd team-building activity / meeting.

Flexible Working: 

We value work-life balance and are committed to fostering a supportive and flexible work environment. Our flexible approach aims to empower employees to achieve both personal and professional success.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole by treating our employees, community, and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s being part of our Culture Innovation Pod, playing a part in our DEI initiatives, participating in a charity support day, or simply following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Diversity and Inclusion Statement:

At CloudM, we value diverse backgrounds, experiences, and perspectives. We are proud of our people-centred culture; our diversity brings us innovation and our commitment to inclusion drives us forward.

We recognise that neurodivergent candidates bring incredible strengths to our teams, and we are committed to making our hiring process as accessible and supportive as possible. Our goal is to create a space where everyone feels seen, heard, and included. If you require any reasonable adjustments to perform at your best during the application or interview process, please reach out to us at [email protected]

We are here to support you!

Our Commitment to Security

At CloudM, trust and security are at the very core of our platform and our culture. To ensure the continued safety of our team, our business, and our customers, please be aware that a DBS certificate will be requested if you are offered the position. If you have any questions or concerns about this process, please feel free to ask us during your interview - we are always here to help.

Apply Now:

If you share these values and would be interested in joining one of our teams, get in touch today!

Please use the link below to apply