Associate Business Development Representative

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

We're looking for a motivated and driven Associate Business Development Representative to join our growing sales team, onsite 3 days per week.

In this role, you'll work closely with experienced Business Development Representatives (BDRs) and Account Executives (AEs), supporting outreach efforts to HR, Payroll, and Finance leaders across the globe. Using a multi-channel approach, including phone, email, and LinkedIn, you'll help initiate conversations, engage prospective customers, and contribute to building qualified sales opportunities.

This is an excellent opportunity for someone looking to develop a career in sales. Through structured training, ongoing coaching, and hands-on experience, you'll build foundational prospecting, communication, and business development skills that can support your progression into a Business Development Representative role. Whether you're starting your career in sales or bringing transferable experience from a customer-facing, commercial, or relationship-focused environment, we'll provide the tools, support, and mentorship to help you learn, grow, and succeed.

Please submit your CV in English

Main Responsibilities

• Research and profile target companies, identifying potential decision-makers within HR, Payroll, and Finance departments.

• Execute outbound prospecting activities through phone, email, LinkedIn, and other approved sales channels.

• Build and maintain prospect lists that support pipeline generation efforts across assigned territories and accounts.

• Schedule qualified meetings and introductory conversations for Account Executives (AEs) and Business Development Representatives (BDRs).

• Follow established outreach cadences, messaging frameworks, and prospecting best practices.

• Track activity levels, learning milestones, and performance metrics to support personal development and team goals.

• Leverage our sales technology stack, including CRM and outreach platforms, to maintain accurate records and stay organized.

• Follow up on inbound inquiries, marketing-generated leads, and intent signals to identify potential sales opportunities.

Experience Needed for This Role

• Strong written and verbal communication skills, with the confidence to engage professionally with prospective customers, both Spanish and English requiered.

• Interest in learning prospecting, business development, and modern sales techniques.

• Comfortable learning and using new technologies, including CRM and sales engagement tools.

• Strong attention to detail and ability to conduct accurate account and prospect research.

• Good organizational and time management skills, with the ability to manage multiple tasks and priorities.

• Positive attitude with a willingness to receive coaching, feedback, and ongoing training.

• A team player who can collaborate effectively while taking ownership of assigned responsibilities.

• Adaptable, resilient, and comfortable working in a fast-paced environment.

• Self-motivated with a strong desire to develop a long-term career in sales and business development.

• Previous experience in customer service, retail, hospitality, administration, call center, or sales environments is preferred but not required.

About you and Our core values

• Taking ownership, working with integrity and respect

• Being a team player is key to our culture

• Solution and customer focused

• Great initiative with the goal for excellence in achieving results

• Dedicated to developing and always looking for continuous improvements

• Be creative, be committed, be engaged and enjoy what you do

Costa Rica Package and Benefits:

• Competitive Salary

• Competitive vacation allowance

• Calm app

• Preventive Medical Check Up

• MediSmart Business Plan

• MAPFRE Medical Benefits

• EAP

• Wellbeing Allowance

• MAPFRE Vision Benefit

• Life Insurance and Total & Permanent Disability

• WFH Allowance

• Employee Referral Program

• Paid Volunteering days

• Bereavement Leave

• Marriage Leave

• Paid Sick Days

CloudPay is committed to being an equal opportunities employer.

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The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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