General Manager, Operations
Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Aug 19, 2026. Cloudstaff scores B on the Alion truth index.
We are looking for a General Manager, Operations to lead our data collection efforts in Mexico. You will essentially be CEO of a team that we intend to build to 100+ people across Mexico. This is a high-stakes leadership role for a "fixer" - someone who thrives on complexity, manages with precision, and ensures that experiments are executed "at all costs."
You will be the bridge between our US engineering team and our local execution force. You will design operations processes & quality assurance, manage an "army" of contractors, oversee technical procurement, and maintain a 24/7 operational rhythm to ensure our data pipeline never stops.
Key Responsibilities
- Partnerships Management: Identify and reach out to a wide range of businesses (including factories) and independent manual and skilled workers across Mexico and surrounding areas.
- Data Operations: Ensure our collected data is securely received and uploaded to our servers.
- Logistics & Procurement: Manage the local supply chain for tools, hardware components, and facility needs. If our data operations needs a specific part or a site needs a specific setup, you make it happen.
- Quality Assurance (QA): Own the integrity of our data. You will implement rigorous QA protocols to ensure the data being fed into our models is world-class and error-free.
- Team Leadership: Rally, manage, and mentor a growing team of logistics contractors and interns. You are responsible for their output, morale, and discipline.
- Operational Excellence: Maintain a 24/7 operational calendar. You will coordinate shifts, manage leave, and ensure our Mexico operations is productive around the clock.
- Process Optimization: Constantly iterate on our data collection workflows to increase efficiency and throughput without sacrificing quality.
Who You Are
- A Natural Leader: Well-spoken and authoritative. You can command a room and inspire a team to meet tight deadlines.
- Diligently Process-Oriented: You believe that "the way you do anything is the way you do everything." You are obsessed with efficiency and meticulous documentation.
- A Problem Solver: You don't bring problems; you bring solutions. Whether it's a hardware malfunction or a scheduling conflict, you handle it with poise.
- Communicative: You can distill complex technical requirements into simple instructions for your team and provide clear, concise updates to the US leadership.
- Grit: You understand that physical AI is messy. You are willing to be on the floor, moving hardware and troubleshooting in the trenches to ensure the experiment succeeds.
Qualifications
Requirements
- Proven experience in operations management, project management, or a leadership role in a fast-paced environment (e.g., manufacturing, logistics, or tech ops).
- Exceptional English and Spanish communication skills (written and verbal).
- Experience managing large, diverse teams of contractors or interns.
- A "hands-on" technical aptitude - you are comfortable working around robotics, hardware, and basic tools.
- Ability to manage complex schedules and resource allocation across multiple time zones.
Perks and benefits
ALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues
Annual Performance Review with Salary Increase
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Endless opportunities for career advancement
Exclusive partnership with the IPA to offer a professional CPD pathway
Exclusive partnerships that offer Cloudstaff accountants additional training sessions
Flexible leave credits which may be used for vacation, emergency and sick leaves
In-house psychiatrist available to support employees' well-being
International career growth and connections
Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
Membership with PICPA
Mental Wellness Employee Assistance program through Lifeworks
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
Top notch workplace with first class VIP lounge and game rooms
Unlimited cash incentives for hired referrals