Learning and Development Administrator (Work-from-Office: Pampanga)

This is a Work from Office role based in Angeles City

Learning and Development (L&D) overview:The learning and development team drive performance improvement through professional, technical and leadership capability building. Further, the team supports cultural change through alignment of learning and organisational development initiatives. When consulted by the business about learning needs, the team brings a system-based approach to performance consulting to ensure root causes are identifiedand addressed to optimise long term behaviour change. The learning and development team facilitatea consultative and collaborative partnership with the business to drive quality outcomes. The company'sstrategic objectivesdetermine the learning and development team’s priorities.

Purpose of the Role:

• The Learning and Development AdministratorcoordinatesHSEcompliancelearning across the business. Their role is to support individuals and project teams to ensureHSE compliance requirements are metby ensuring individuals receive relevant and timelylearning. The role is also responsible for ensuringthe company's systemsaccurately trackand report all completed trainingand maintainscopies of certificates, ticketsand licenses.
• This role reports to the Head of Learning and Development, with daily tasks allocatedand supervised by the National Learning and Development Coordinator.The rolewill also work closely withthe HSE teamto ensure business requirements are met. They will regularly liaisewith external training providers and ensure payments for training follow correct procedures.

Key Responsibilities:

• Organising and managingexternalHSEtraining bookingsas requested by individuals and leaders.

• Uploading certificates, tickets, and licenses to the company's Learning LMS, ensuring it is accurateand the source of truth for learning records.

• .Auditingthe company's Learning system to ensure all certificates, tickets and licenses are held with expiry dates recorded.

• Using the HSE compliance requirements matrix to support managers and individuals in ensuring compliance requirement re being met.

• Ensuring external training providers are meeting the company requirement and raising issues proactively.

• Processing training-related invoicesin accordance withcompany requirements.

• Assistingwith scheduled training and compliance audits.

Key Tasks:

Compliance Training

• Working with the L&D team, HSE team(and the wider business) to ensure that mandatory training is completed, trackedand documented correctly.

• Processingtraining requests from Built Learning, internal stakeholders,and individuals.

• Researching, investigatingand selectingappropriate trainingproviders asrequired.

• Helping project teams in using Power BI learning reports to identifycompliance training needs.

• Assistingin the completion of training audits and related actions requiredto maintaincompliance and manage risk.

• Liaising with business units to stay up to date with industry specific training requirements (changes in Unit Standards etc.).

Learning Management System

• Managingthe collection and uploading of certificates, ticketsandlicenses in the company's Learning.

• Tracking completion dates, and overdue notifications.

• Recording training attendance.

• Maintainingaccuratedata in the company's Learning.

• Updating courses details in company's Learning.

Learning Administration

• Administeringprogram logisticsincluding venue bookings, facilitators, cateringand materials.

• Processingtraining-related invoices.

• Administeringprogram feedback surveys and collatingresults.

• Establishing working relationships with key training providers.

Qualifications

• No tertiary qualifications are needed for this position,but it does require previousexperience in a similar learning administration role for a large, complex organisation.
• Proven organisational capabilities and meticulous attention to detail are essential, as are strong written and verbal communication skills.
• The role requires proficiencyin Microsoft 365 (Office).
• Experience working with an LMS, ticketing systemsand Power BI would be beneficial.
• Meticulous attention to detail.
• Clear, concise,and impactfulverbal and written communication skills.
• Confidence in communicating with a range of stakeholders including senior leaders.
• Proven ability to work with minimal supervision, prioritise,and juggle multiple tasks.
• Superior organisationalskillswith established processes for keepingtrack of tasks and progress.
• Willingness to raise issues and concerns with a focus on continuous improvement for the business.

Perks and benefits

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc