Facilities Supervisor

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is seeking a Facilities Supervisor to join our Facilities team, based at 3350 Wolfedale Road in Mississauga with regular travel to our GTA sites. This is a hands-on, technically capable leadership role: you plan the work, run the team, and make sure the work gets done. You’ll own maintenance planning across Clutch’s sites, run our CMMS day to day, manage the vendors we contract for specialized work, and hold the day and night teams to clear standards. You’ll lead a team spanning entry-level Technician I to skilled Technician II, act as the technical escalation point above Technician II, and report to the Director of Facilities.

What you’ll do:

• Plan and schedule the work - build and run the preventive maintenance (PM) program for every site in the CMMS (assets, frequencies, checklists, tour routes), plan daily and weekly work for the day and night teams at the right level for each role, and prioritize work orders by safety, operational impact, and cost, including seasonal work, projects, and new site launches
• Lead the team - supervise the Building Maintenance Technicians (I and II, days and nights) and cleaning staff: set expectations, assign work, follow up and inspect, and review night tours, tickets, logged time, and handoff notes every morning
• Coach and develop - run documented training plans, daily huddles, and a weekly planning meeting, and grow Technician I team members toward the Technician II level; manage schedules, attendance, time approvals, overtime, and performance reviews with HR support
• Own the CMMS and reporting - keep it as the single system of record (all work ticketed, all time logged, all tours completed) and report weekly to the Director on PM completion, overdue work, response times, and vendor activity
• Troubleshoot building systems - HVAC and makeup air, plumbing, electrical, doors, pumps, pressure washers, air compressors, drains, and oil-water separators - backing up Technician II on complex faults and acting as technical escalation, including for after-hours emergencies
• Manage vendors - coordinate contracted trades and the cleaning contractor, verify work before closing tickets, track vendor cost and performance, and bring work in-house where the team has the skill
• Keep the team safe - maintain safe work practices (lockout/tagout, PPE, working at heights, WHMIS, hazardous waste) and the after-hours escalation call tree, and coordinate maintenance at our Nova Scotia and British Columbia sites through local contacts and vendors
• Pitch in when it counts - in severe weather, emergencies, or site launches, all Facilities team members may be asked to help outside their usual tasks, sites, or hours

What we’re looking for:

• Experience: 5+ years in building maintenance or facilities operations in a commercial, industrial, or automotive setting, including 2+ years supervising a maintenance team
• Planning: Proven experience planning and scheduling maintenance work and running a PM program
• Technical knowledge: Strong working knowledge of mechanical, electrical, plumbing, and HVAC systems, and the judgment to know when a licensed trade is needed
• Systems: Hands-on CMMS experience (work orders, PM scheduling, assets, reporting) and proficiency in Google Workspace
• Leadership: Plans ahead, holds people accountable fairly and consistently, and communicates clearly with the team, vendors, and leadership
• License: Full (unrestricted) G driver’s licence (or provincial equivalent) and a clean driving record (driver’s abstract required)
• Background Check: Clean criminal record check
• Work Authorization: Legally authorized to work in Canada
• Nice to have: College diploma or trade certificate in a building-related field; Building Environmental Systems (BES) or similar; First Aid/CPR, WHMIS, Working at Heights, and lockout/tagout certifications
• This is a fully on-site role with regular travel between GTA sites. It’s physical work, including lifting up to 50 lbs, climbing ladders, and working in mechanical spaces.

Why you’ll love it at Clutch:

• Autonomy & ownership - opportunity to build your process and influence the company at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have broad and direct ownership over facilities operations during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• Backfill, Permanent Full-Time
• Monday to Friday, days. May be contacted after hours in a building emergency.

Compensation & Benefits:

• Hourly Range: $45 
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected].