Sr Administrative Assistant

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the Livonia Service Center located in Livonia, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Senior Administrative Assistant is responsible for the day-to-day administrative functions of a department. Oversee and coordinate the administrative office activities. The incumbent performs routine, complex and diverse administrative office duties for department leaders. Handles sensitive and/or confidential information and issues. Department information source for internal and external customers regarding policies, procedures, programs, and office activities. Resolve routine and complex inquiries regarding operations and services.

Essential Duties and Responsibilities

• Oversee and coordinate the office workflow.
• Receive and resolve routine and/or complex inquires and correspondence from internal and external phone calls, e-mails, letters, etc.
• May manage multiple calendars for a department.
• Serve as the liaison between the department and other administrative units.
• Compose correspondence and other written material.
• Develop PowerPoint presentations and Excel spreadsheets as required.
• Provide peer review of documents before final production/distribution to ensure quality control of final product.
• Maintain inventory of supplies.
• Resolve administrative issues by analyzing information and communicating solutions.
• Provide recommendations to improve department operations.
• Provide training and assistance to other staff in the department.
• Oversee onboarding and offboarding of employees.
• May provide supervision, guidance and assistance to lower-level support staff on administrative policies, procedures and functions.
• Participate in the coordination, preparation, and completion of special projects.
• Research and gather data. Summarize findings and prepare reports including recommendations.
• Responsible for the planning, scheduling and logistics for meetings, conferences, and special events.
• May be required to take meeting minutes.
• Represent the department in assigned meetings.
• Participate in committee meetings including agenda planning and scheduling.
• Assist department leader with financial duties.
• Monitor, review and reconcile expenses and invoices generated from meetings, conferences and other department expenditures.
• Coordinate travel arrangements including vehicle transportation, itineraries and other related travel requests.
• Other duties as assigned or may be necessary.

Knowledge/Skills/Abilities

• Written and verbal communication skills
• Organizational and time-management skills
• Ability to analyze situations and resolve complex issues
• Ability to organize and prioritize multiple assignments
• Ability to utilize various computer software programs in an advanced capacity

Education/Experience

• Associate Degree in Related Studies with four (4) or more years of expereince in an administrative assistant role.
  • [OR] High School Diploma or GED with six (6) or more years of expereince in an administrative assistant role

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.