[URGENT] Business Analyst - Manufacturing (SAP/ERP) - HCM

Trách nhiệm công việc

• Engage directly with clients and business stakeholders to gather, clarify, and align on business requirements and project objectives.
• Analyze, map, and document end-to-end manufacturing business processes (As-Is / To-Be), covering production planning, shop-floor execution, material management, and quality control.
• Produce and manage high-quality business and functional documentation, including Business Blueprints (BBP), Functional Specifications (FS), BRD, FRD, and user stories.
• Act as the primary bridge between business stakeholders, SAP functional consultants, product, and engineering/development teams.
• Collaborate closely with technical teams throughout system integration, configuration, development, and delivery.
• Participate in User Acceptance Testing (UAT), clarify requirements, verify business scenarios, and drive issue resolution.
• Ensure delivered ERP solutions align with business goals, plant operational needs, and compliance standards.

Yêu cầu

• 5+ years of experience as a Business Analyst, with proven track record in ERP implementation or customization projects.
• Solid domain knowledge in ERP systems, specifically SAP for Manufacturing (experience with modules such as SAP PP, MM, or QM is strongly preferred).
• Strong expertise in business process mapping (BPMN), gap analysis, and preparing functional specifications (FS) and requirement documents.
• Proven ability to communicate effectively with clients and plant stakeholders - gathering requirements, managing expectations, and presenting solutions clearly.
• Proficiency in SQL and data analysis fundamentals.
• Experience working with APIs (RESTful/SOAP), system integration concepts, and interfaces between SAP and third-party systems (e.g., MES, WMS, or legacy systems).
• Experience working in Agile/Scrum or hybrid implementation environments.
• Strong awareness of information security, data governance, and compliance requirements in ERP / SAP / Manufacturing environments.
• Ability to identify data security and integration risks, particularly across multi-vendor environments, third-party system interfaces, and sensitive manufacturing data (e.g., BOMs, formulas, cost data).
• Demonstrates adherence to, and promotes team compliance with, processes related to information classification, incident reporting, and project document control.
• Travel Requirement: Willing to travel to client manufacturing sites in other provinces and work onsite for extended periods, potentially up to one month.

Nice to Have

• Experience with S/4HANA migration or roll-out projects.
• Hands-on experience with AI-related projects (predictive maintenance, demand forecasting, data-driven features) or working alongside Data/ML teams.
• Professional proficiency in English - reading technical documentation, writing specifications, and communicating with international stakeholders.
• Understanding of manufacturing compliance standards and shop-floor regulatory requirements.

Tools & Ways of Working

• ERP & Systems: SAP (ECC / S/4HANA), exposure to MES / WMS integration.
• Requirements & Collaboration: Jira, Confluence.
• Modeling & Design: BPMN / diagramming tools (Draw.io, Lucidchart, Visio), Figma.
• Data & APIs: SQL clients, Postman / API documentation tools.