Community Operations Manager

Description

Community Operations Manager

Blossom Rock | Apache Junction, AZ

$65,000-$75,000 annually + Comprehensive Benefits + 16 Paid Holidays

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities-we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We're looking for a Community Operations Manager to join our team at Blossom Rock, a growing master-planned community in Apache Junction, Arizona, set against the stunning backdrop of the Superstition Mountains. With resort-style amenities including The Dutch community center, a pool, parks, trails, and gathering spaces, Blossom Rock is designed to bring neighbors together.

In this role, you'll support the day-to-day operations of the community, working closely with the Executive Director to oversee resident services, community governance, vendor relationships, maintenance coordination, and financial operations.

This is an opportunity to help shape a growing community while ensuring its operations run smoothly, residents feel supported, and community assets are thoughtfully maintained.

If you're someone who enjoys solving problems, building relationships, and balancing operational details with exceptional resident service, we'd love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally.

Highlights Include:

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

What You'll Do

Resident Service & Community Relationships

• Build positive relationships with residents, owners, and community stakeholders, responding thoughtfully to questions, concerns, and service requests.
• Coordinate the resolution of community concerns, ensuring accurate documentation, timely communication, and dependable follow-through.
• Support a welcoming community environment through collaboration with residents, committees, volunteers, and community partners.

Community Governance & Compliance

• Support board and community meetings by preparing reports, meeting materials, presentations, and accurate records.
• Maintain a strong understanding of community governing documents, guidelines, and association requirements.
• Conduct routine community inspections, coordinate covenant enforcement, and manage architectural applications and compliance processes.
• Maintain organized association records, operational calendars, and community documentation.

Community Operations & Asset Management

• Coordinate daily operations, maintenance requests, preventative maintenance, and repairs across community amenities and shared spaces.
• Manage vendor and contractor relationships, including service coordination, bid processes, performance monitoring, and follow-through.
• Identify operational concerns, assess potential risks, and coordinate solutions that protect community assets and maintain service standards.
• Manage competing priorities, administrative responsibilities, and operational projects with accuracy and attention to detail.

Financial & Operational Coordination

• Partner with the Executive Director to support community budgets, monitor expenses, review financial statements, and identify operational needs.
• Prepare financial and operational reports to support informed decision-making and community leadership.
• Coordinate with accounting and internal teams on property transfers, disclosures, and related community transactions.
• Support operational planning and process improvements that contribute to the community's long-term success.

What We're Looking For

• 5-7 years of progressively responsible experience in operations, community association management, property management, hospitality, facilities management, or a related field.
• 5-7 years of experience supervising, coaching, developing, and managing employees.
• Experience working with boards, committees, volunteers, or other stakeholder groups.
• Strong understanding of operational management, budgeting, financial statements, vendor coordination, and project oversight.
• Excellent communication, customer service, and relationship-building skills, with the ability to navigate challenging conversations professionally.
• Strong organizational skills with demonstrated success managing multiple priorities, deadlines, and detailed administrative responsibilities.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and the ability to learn community management and operational software.
• Experience supporting financial planning, managing contracts, and coordinating projects and operational initiatives.
• A collaborative, solutions-focused approach with a commitment to creating positive resident experiences.
• Bachelor's degree in Business Administration, Community Association Management, Property Management, Hospitality Management, or a related field preferred.

Additional Requirements

• Ability to work on-site at Blossom Rock in Apache Junction, Arizona, Monday-Friday, 8:00 AM-5:00 PM, with occasional evenings or weekends as community needs require.
• Valid driver's license, acceptable driving record, and reliable transportation for local business travel.
• Ability to move throughout community facilities and occasionally lift or transport materials weighing up to 30 pounds.

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.