Human Resources Coordinator

JOB TITLE: HR Coordinator

PROGRAM: Human Resources, Admin. Office, Hartford

SALARY: $30.29 per hour ($63,000 annually)

AGENCY DESCRIPTION:

For nearly 150 years, Community Partners in Action (CPA) has been a leader in criminal justice reform, helping individuals build successful, productive lives in their communities. Through innovative programs including reentry services, supportive housing, youth programs, alternatives to incarceration, and our nationally recognized Prison Arts Program, CPA serves more than 4,000 individuals across Connecticut each year.

Join a mission-driven organization committed to second chances, equity, and positive change. We offer a supportive work environment, competitive benefits, generous paid time off, and opportunities to make a meaningful difference in the lives of others.

• Health coverage: Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
• Retirement: Eligibility to participate in the 401(k) plan after 60 days of employment.
• Employer-paid protection: Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
• Voluntary benefits: Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Paid time off: Generous vacation, personal, and sick leave.
• Paid holidays: 13 paid holidays each year.
• Employee support: Access to an Employee Assistance Program.
• Workplace culture: A supportive environment focused on employee health, wellness, and meaningful work.

CPA is guided by our BEDI (B elonging, E quity, D iversity, and I nclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

POSITION SUMMARY

HR Coordinator

The HR Coordinator supports recruiting, onboarding, HRIS administration, employee records management, and general HR operations. This role requires at least two years of HR or administrative experience, strong organizational skills, attention to detail, and the ability to manage multiple priorities while providing excellent service to employees and candidates. Experience with Paycom or similar HRIS platforms is preferred.

Bilingual (Spanish/English) candidates are encouraged to apply. Candidates with lived experience are encouraged to apply and must be free of pending charges and have been off probation, parole, or other judicial supervision for at least three (3) years.

Essential Duties and Responsibilities

Recruitment & Talent Acquisition

• Coordinate the full recruitment process, including posting positions, sourcing candidates, scheduling interviews, conducting phone screenings, and maintaining candidate communications.
• Collaborate with HR director to understand staffing needs and review job descriptions for open positions.
• Assist with candidate evaluations, reference checks, and offer preparation.
• Maintain applicant tracking records and recruitment metrics.

New Hire Onboarding

• Coordinate new employee onboarding activities and orientation programs.
• Process new hire paperwork and verify employment eligibility documentation (Form I-9).
• Enter and maintain employee information in the HRIS.
• Collaborate with Administration, IT, and hiring managers to ensure a seamless onboarding experience and Day One readiness.

HR Administration & Employee Records

• Create, maintain, and audit employee personnel files and electronic records.
• Ensure HRIS data is accurate, complete, and up to date.
• Process employee status changes including promotions, transfers, compensation updates, and terminations.
• Prepare employment verification requests and other routine HR documentation.

Employee Support

• Respond to routine employee inquiries regarding HR policies, benefits, payroll, and employment processes.
• Escalate complex employee relations matters to the HR Generalist or HR Director as appropriate.
• Support employee engagement initiatives, HR communications, and departmental events.

Benefits & Compliance Support

• Assist with benefits administration and annual open enrollment activities.
• Support compliance efforts related to personnel files, audits, and required employment documentation.
• Maintain confidentiality of employee information and sensitive HR records.

Offboarding & Reporting

• Coordinate employee separation and offboarding activities, including documentation, benefit notifications, and system access termination.
• Prepare HR reports, workforce metrics, headcount reports, and HRIS data exports for leadership review and compliance purposes.
• Assist with HR projects, policy updates, handbook revisions, and implementation of HR programs and initiatives.

General HR Support

• Schedule meetings, trainings, and HR-related events.
• Provide administrative support to the HR team.
• Perform other duties and special projects as assigned.

Qualifications

Required Skills and Competencies

• Strong organizational, prioritization, and time management skills.
• Exceptional attention to detail and accuracy.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrated emotional intelligence, including self-awareness, empathy, and the ability to navigate

interpersonal situations professionally.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience working with Human Resources Information Systems (HRIS), preferably Paycom.
• Ability to work independently and collaboratively within a team environment.

Education and Experience

• Associate's degree in Human Resources, Business Administration, or a related field required; Bachelor's degree preferred.
• Minimum of 2 years of Human Resources, recruiting, or administrative experience required.
• Experience supporting recruiting and onboarding activities preferred.
• HR certification (SHRM-CP, PHR) or HRIS-related training is a plus.

An Equal Opportunity Affirmative Action Employer