Medical Receptionist- Oakbrook

Community Physicians is a well-established, patient-centered healthcare group dedicated to providing high-quality, compassionate care throughout Illinois.

Medical Receptionist - Oakbrook

Salary: $18.00-$21.00 per hour

Location: Oakbrook Terrace, IL

Schedule: Part-time, approximately 30 hours per week

Workdays: Monday, Wednesday, and Thursday

Hours: Approximately 6-8 hours per day

Job Summary

Community Physicians is seeking a friendly, organized, and dependable Medical Receptionist to join our Oakbrook clinic. The Medical Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming and professional experience while supporting daily front-office operations.

The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple administrative responsibilities in a healthcare setting.

Roles and Responsibilities

Front Office & Patient Experience

• Greet patients and visitors and assist with check-in and check-out.
• Answer incoming phone calls, take accurate messages, and direct inquiries to the appropriate team members.
• Schedule patient appointments and manage the clinic calendar.
• Assist patients with follow-up appointments and appointment-related questions.
• Maintain a professional, welcoming, and organized reception area.

Insurance & Administrative Support

• Verify patient insurance eligibility and update insurance information as needed.
• Collect and update patient demographic information in the electronic medical record (EMR).
• Assist with referrals, prior authorizations, and insurance-related inquiries as needed.
• Process incoming and outgoing faxes and route documents to the appropriate staff.
• Scan, upload, and maintain accurate patient records.
• Support the clinical team with administrative tasks to ensure efficient clinic operations.

Compliance & Documentation

• Maintain patient confidentiality in accordance with HIPAA regulations.
• Ensure patient records are accurate, complete, and properly maintained.
• Follow company policies and procedures related to patient privacy and front-office operations.

Other Duties

• Communicate effectively with providers, clinical staff, and patients.
• Participate in training and team meetings as required.
• Perform additional administrative duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent required.
• Previous experience in a medical office, front desk, or healthcare administrative setting preferred.
• Familiarity with electronic medical record (EMR) systems preferred.
• Knowledge of insurance verification and appointment scheduling is an advantage.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Professional, dependable, and patient-focused attitude.
• Ability to work on-site at the Oakbrook location on Mondays, Wednesdays, and Thursdays.

About Community Physicians

Community Physicians is a multi-specialty medical group dedicated to providing compassionate, relationship-based care to older adults and patients across outpatient, skilled nursing, and post-acute settings. Our mission is to improve health outcomes, support continuity of care, and preserve the dignity of every patient we serve.

Why Join Community Physicians?

• Meaningful Work: Help patients navigate their healthcare experience with care and professionalism.
• Supportive Team: Collaborate with providers and clinical staff in a patient-centered environment.
• Competitive Pay: Earn $18.00-$21.00 per hour, based on qualifications and experience.
• Work-Life Balance: Enjoy a part-time schedule of approximately 30 hours per week.

How to Apply

If you are organized, dependable, and passionate about helping patients, we encourage you to apply and join the Community Physicians team at our Oakbrook location.