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Salary
$106k – $167k per year
Location
In office (United States)
Seniority
Architect · 10+ years exp
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H-1B filings in 12 months: 1
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 11, 2026. First seen by Alion on Oct 8, 2026. Concentrix scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

API Solution Architect - Node JS

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Location: Remote

Role: API Solution Architect - Node.js

We are seeking an experienced API Solution Architect with strong Node.js expertise to design, develop, and modernize enterprise-scale API solutions. This role will lead the architecture of secure, scalable, and high-performing APIs while driving API transformation and integration initiatives across cloud-native platforms. The ideal candidate will have deep expertise in Node.js, API architecture, microservices, and modern integration patterns, along with experience designing agentic API migration factories utilizing chained LLM-driven pipelines with human-gated PR reviews.

Responsibilities

  • Architect and lead the design of scalable, secure, and high-performance RESTful APIs, GraphQL services, and event-driven integrations using Node.js, NestJS, Express, and Fastify.
  • Design and deliver agentic API migration factories using chained LLM-driven pipelines with human-gated PR reviews to accelerate legacy-to-modern API transformation initiatives.
  • Author and govern custom GitHub Copilot Skills and AI-assisted engineering accelerators as reusable delivery artifacts across programs and teams.
  • Establish and promote Open API Specification (OAS)-first development workflows, standards, and governance across NestJS, Fastify, Express, Lambda, and serverless architectures.
  • Define enterprise API standards, architectural patterns, governance frameworks, and best practices for scalability, maintainability, and reuse.
  • Partner with product owners, engineering teams, enterprise architects, and business stakeholders to translate business requirements into modern API-led solutions.
  • Drive cloud-native API architectures aligned with enterprise integration strategies across AWS, Azure, and GCP environments.
  • Implement and enforce API security best practices, including OAuth2, JWT, SSO, encryption, rate limiting, and threat mitigation controls.
  • Lead API lifecycle management processes including design, documentation, versioning, deployment, observability, and governance.
  • Evaluate, recommend, and integrate API management platforms such as Apigee, Kong, AWS API Gateway, MuleSoft, or equivalent technologies.
  • Guide development teams on microservices architecture, domain-driven design, event-driven systems, and asynchronous communication models.
  • Establish observability, monitoring, performance engineering, and scalability testing frameworks to ensure APIs consistently meet SLAs.
  • Provide technical leadership, mentoring, and architectural guidance for engineering teams focused on modern API development and AI-assisted engineering practices.
  • Collaborate with DevOps and platform engineering teams to implement CI/CD pipelines, automated quality controls, and infrastructure-as-code practices.

Qualifications

  • 10+ years of software engineering experience with at least 5+ years in Solution Architecture, Principal Architecture, or Enterprise Architecture roles.
  • Strong hands-on expertise in Node.js, JavaScript, TypeScript, Express.js, NestJS, and Fastify.
  • Extensive experience designing and implementing enterprise-scale API platforms and integration architectures.
  • Proven experience modernizing legacy applications and APIs using cloud-native and microservices-based approaches.
  • Experience building or leveraging LLM-powered automation, AI-assisted development frameworks, GitHub Copilot customization, or agentic engineering workflows.
  • Deep understanding of REST, GraphQL, gRPC, WebSocket’s, and event-driven integration patterns.
  • Strong knowledge of API security, authentication, authorization, rate limiting, caching, and governance frameworks.
  • Hands-on experience with cloud platforms including AWS, Azure, and/or GCP.
  • Experience with Docker, Kubernetes, serverless architectures, and container orchestration technologies.
  • Strong understanding of CI/CD pipelines, DevSecOps practices, and automated testing frameworks.
  • Experience with SQL and NoSQL databases including PostgreSQL, MongoDB, DynamoDB, or equivalent platforms.
  • Excellent communication, stakeholder management, and leadership skills.
  • Strong understanding of Agile, Lean, DevOps, and continuous improvement methodologies.

Preferred Qualifications

  • Cloud certifications such as AWS Solutions Architect, Microsoft Azure Architect Expert, or Google Cloud Professional Architect.
  • Experience implementing enterprise AI platforms, generative AI solutions, and LLM orchestration frameworks.
  • Experience developing and governing custom GitHub Copilot Skills, Prompt Engineering standards, and AI development accelerators.
  • Experience with Kafka, RabbitMQ, Event Bridge, or other event-streaming technologies.
  • Familiarity with observability platforms such as Datadog, Prometheus, Grafana, ELK, or New Relic.
  • Experience with API monetization, developer portals, and API product management.
  • Background supporting large-scale enterprise digital transformation, financial services, telecommunications, technology, or consulting environments.
  • Experience leading globally distributed engineering teams and large modernization programs.

The base salary for this position is $106,087- $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 10/22/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Location:

USA, GA, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English

· Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please clickHERE

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