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Salary
≈ $37k – $90k per year (Estimated)
Location
In office (Finland)
Seniority
Architect
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 16, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Cloud Solution Architect (CSA) - Azure Local (Hybrid Infrastructure)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Cloud Solution Architect with strong expertise in Azure Local (Azure Stack HCI) to support enterprise and regulated customers in designing and delivering hybrid cloud solutions.

This is a customer-facing role responsible for:

  • Driving Azure Local and hybrid cloud architecture
  • Acting as a trusted technical advisor
  • Delivering secure, resilient, and scalable infrastructure solutions

While Azure Local is the primary focus, the role requires flexibility to support broader Azure infrastructure and hybrid scenarios, ensuring effective utilization across multiple customer engagements.

Key Responsibilities:

Azure Local & Hybrid Architecture:

  • Design and implement Azure Local / Azure Stack HCI solutions
  • Architect hybrid environments integrating:
    • Azure Arc
    • Virtual Machines and Kubernetes
    • Networking and storage
  • Enable cloud-consistent operations across on-premises and Azure

Customer Delivery & Execution:

  • Lead end-to-end delivery, including:
    • Azure Local deployment and configuration
    • Hybrid/cloud migration and modernization
  • Troubleshoot complex infrastructure and platform issues
  • Deliver high-quality, repeatable technical engagements

Trusted Advisor & Stakeholder Management

  • Act as the primary technical contact for customers
  • Build strong relationships from technical teams to executive stakeholders
  • Translate business requirements into technical architecture

Operations, Resilience & Optimization

  • Support customers in:
    • Monitoring and operational stability
    • Performance optimization
    • Disaster recovery and business continuity
  • Improve overall operational maturity and reliability

Security & Governance

  • Guide customers on:
    • Identity (Microsoft Entra ID + Active Directory)
    • Access control, governance, and compliance
  • Contribute to secure-by-design hybrid architectures

Collaboration & Knowledge Sharing

  • Collaborate with:
    • CSAMs, partners, and engineering teams
  • Contribute to reusable assets, IP, and best practices

Required Technical Skills:

Core (Must-have)

  • Deep expertise in Azure Local / Azure Stack HC I
  • Strong Azure infrastructure knowledge:
    • Compute (VMs)
    • Networking
    • Storage
  • Experience with:
    • Azure Arc
    • Hybrid and multi-cloud architectures

Hybrid / On-Prem (Critical Requirement)

  • Strong understanding of:
    • Windows Server administration
    • Active Directory (AD DS)
    • Microsoft Entra ID and Entra Connect
  • Virtualization:
    • Hyper-V
    • Clustering and high availability
  • Infrastructure fundamentals:
    • Storage (S2D, SAN concepts)
    • Networking (segmentation, connectivity)

The candidate must be able to operate confidently across both cloud and on-prem environments

Security (Expected)

  • Identity and access management fundamentals
  • Certificate usage (PKI awareness; deep expertise not required)
  • Infrastructure hardening and compliance fundamentals

Additional Skills (Strongly Preferred)

  • Disaster recovery and backup solutions
  • Proven experience working in environments with very high security requirements
  • Strong awareness of classified, regulated, or sovereign IT environments
  • Experience operating in complex enterprise IT landscapes
  • Demonstrates professionalism, integrity, and strong adherence to confidentiality expectations
  • Ability to work effectively in:
    • Fast-moving, changing organizations
    • Defense, government, or public sector environments
  • Personal suitability and trustworthiness are critical, with strong emphasis on reliability and accountability

Language & Location Requirements:

  • Fluent Finnish (spoken and written) - mandatory
  • Fluent English (spoken and written) - mandatory
  • Ability to work onsite as required.
  • Flexibility to travel as needed
  • Additional Nordic languages are considered a plus

Core Qualifications & Capabilities:

  • Experience working with enterprise customers
  • Strong troubleshooting and problem-solving skills
  • Ability to handle critical customer situations under pressure
  • Excellent communication, presentation, and stakeholder engagement skills
  • Strong balance between technical depth and business understanding
  • Ability to adapt quickly in changing environments

What Makes This Role Unique:

  • Focus on Azure Local and hybrid infrastructure scenarios
  • Combines:
    • Architecture design
    • Hands-on delivery
    • Customer engagement
  • Requires understanding of end-to-end infrastructure across cloud and on-premises

Strong exposure to regulated and high-security environments

Location:

FIN -Work-at-Home

Language Requirements:

Time Type:

Full time
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