Engineering Manager

Job Title:

Job Description

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Global Product Organization, you will help shape the next generation of platform services that power our global customer experience ecosystem - from secure identity management to intelligent data products. You will collaborate with product managers, designers, engineers, and global stakeholders to define product strategy, evolve foundational capabilities, and deliver secure, scalable solutions across identity, data, and shared services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

We’re looking for an experienced Engineering Manager to lead teams delivering strategic Practice initiatives, with a focus on AI-enabled products and modern software platforms. You’ll combine people leadership, delivery ownership, and technical oversight to turn emerging concepts into reliable, scalable, production-ready solutions.

Responsibilities

• Lead, coach, and develop high-performing engineering teams.
• Drive delivery across multiple initiatives, managing priorities, capacity, dependencies, risks, and commitments.
• Champion engineering excellence across quality, testing, CI/CD, security, observability, and operational readiness.
• Provide technical oversight and partner with Architects, Technical Leads, Product, and Business stakeholders.
• Help scale prototypes and emerging solutions into maintainable, production-ready products.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Qualifications

• Proven experience leading software engineering teams.
• Strong software engineering background and experience delivering production-grade applications or platforms.
• Solid understanding of modern engineering, DevOps, CI/CD, security, monitoring, and observability practices.
• Experience with cloud environments, GitHub/GitLab, APIs, and enterprise integrations.
• Ability to manage multiple initiatives, dependencies, capacity, and technical risks.
• Strong collaboration and communication skills across Engineering, Product, Architecture, and senior stakeholders.
• Experience with AI-enabled products, Generative AI, LLM applications, or agentic workflows is an advantage.
• Fluency in English

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