Project Manager I

Concentrix • 3 months ago
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In office (Quezon City)
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Full-Time
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Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
concentrix.com • HQ: Newark, United States • Call Center Services • Business Process Outsourcing (BPO) • Information Technology • IT Outsourcing • Technical Support • Professional Services • 5000+ employees • Est. 1983

Job Title:

Project Manager I

Job Description

CNX Project managers are responsible for scoping, planning, executing and overseeing projects to ensure they are completed as targeted. PMs are engaged on an end-to-end model (Solutioning to Implementation) Projects types may be internal or external, simple to complex.

1. Engage on solutioning and create Transition Plans along with pricing via CPT

2. Execute projects as awarded according to CNX process

3. Resolve risks/issues that may impact the project

4. Manage stakeholders (internal and external) effectively.

5. Manage change/s in the project.

6. Develop and update project plans, project dashboards, and publish weekly reports as needed

7. Maintain organized project documentation, case studies for PMO repository.

8. Support initiatives within the geo, the PMO team and CNX

9. Others as required by the role

Location:

PHL Quezon City - EXXA Tower, 7th floor

Language Requirements:

Time Type:

Full time
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