Salesforce Developer - Bilingual

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Job Description

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Salesforce Developer!

The Salesforce Developer will be responsible for configuring, developing, and implementing Salesforce solutions supporting the Global Components CRM expansion initiative. The role will focus on extending campaign functionality, automating account and opportunity processes, and enhancing the seller experience.

Key Responsibilities

Salesforce Configuration & Development

• Configure Salesforce objects, fields, page layouts, flows, and security.
• Extend existing Custom Campaign functionality for Global Components.
• Implement campaign-to-account and campaign member associations.
• Develop automated opportunity creation and assignment processes.
• Configure Account Plans, Action Plans, and Objectives functionality.

Solution Implementation

• Develop Apex classes, triggers, Lightning components, and integrations as needed.
• Build scalable automation using Salesforce Flow and Process Automation tools.
• Enhance user experience through Lightning App Builder and Dynamic Forms.

Integration Support

• Support CRM-to-ERP account integration requirements.
• Partner with middleware teams to define and validate integrations.
• Troubleshoot integration and data synchronization issues.

Quality & Deployment

• Conduct unit and system testing.
• Support code reviews and release activities.
• Prepare deployment packages and implementation documentation.
• Work closely with QA resources during testing cycles.

Required Qualifications

• 5+ years of Salesforce development experience.
• Strong expertise with:
  • Apex
  • Lightning Web Components (LWC)
  • Salesforce Flow
  • SOQL/SOSL
  • Security and Sharing Model
• Experience implementing Sales Cloud solutions.
• Knowledge of CI/CD and Salesforce deployment best practices.

Preferred Qualifications

• Salesforce Platform Developer I or II Certification.
• Experience with account hierarchy and account planning solutions.
• Experience with enterprise integrations and middleware platforms.
• Financial services, distribution, or manufacturing industry experience.

Deliverables

• Salesforce Configuration and Development Components
• Integration Support Artifacts
• Technical Design Documentation
• Deployment Packages
• Production Release Support

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