Staff Software Engineer - Healthcare Document Exchange & Hybrid Cloud

About Concord Technologies

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

About the role

We are looking for a highly experienced and strategic Staff Software Engineer to lead the architecture, development, and deployment of mission-critical systems that support fax and healthcare document exchange. This role is central to modernizing legacy communication workflows and ensuring secure, scalable, and compliant data exchange across healthcare organizations. You will drive technical direction across hybrid environments, including private data centers and the Microsoft Azure public cloud, while mentoring engineering teams and influencing cross-functional initiatives.

Essential Functions:

·Architect and lead the development of scalable, fault-tolerant systems for fax and healthcare document exchange.

·Design hybrid deployment strategies that span on-premises infrastructure and Azure cloud services.

·Define and enforce best practices for secure, compliant software development in healthcare environments (e.g., HIPAA, HITRUST).

·Lead integration efforts with third-party fax platforms, EHR systems, and healthcare interoperability standards (e.g., HL7, FHIR).

·Guide the implementation of CI/CD pipelines and DevOps automation using tools like Azure DevOps, GitHub Actions, or Jenkins.

·Collaborate with product, infrastructure, and security teams to align technical solutions with business goals.

·Provide technical mentorship and leadership to engineers across multiple teams.

·Drive continuous improvement in system performance, reliability, and observability.

Required Qualifications:

·Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

·8+ years of professional software engineering experience, with 3+ years in a technical leadership or staff-level role.

·Deep expertise in hybrid cloud architectures, including Azure and private data center deployments.

·Strong programming skills in languages such as C#, Python, or Java.

·Extensive experience with document processing, fax protocols, and healthcare data formats (e.g., PDF, TIFF, HL7, FHIR).

·Proven track record of delivering secure, compliant, and scalable systems in regulated industries.

·Strong understanding of containerization (e.g., Docker, Kubernetes) and infrastructure-as-code (e.g., Bicep, Terraform).

·Excellent communication, collaboration, and leadership skills.

Preferred Qualifications:

·Experience with Azure services such as Logic Apps, App Services, Azure Functions, and Azure Storage.

·Familiarity with healthcare interoperability platforms and standards.

·Background in modernizing legacy systems and leading cloud migration efforts.

·Experience with observability and monitoring tools (e.g., Azure Monitor, Prometheus, Grafana, Splunk).

Compensation Range: $140,000 - $160,000

Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)- employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
• • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.