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Salary
$106k – $135k per year
Location
In office (Worcester)
Seniority
Architect · 8+ years exp

Confirmed on the employer's own hiring board on Oct 8, 2026. First seen by Alion on Sep 18, 2026. Conduent scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

Summary:

The Infrastructure Solutions Architect designs solutions that apply infrastructure and application best practices across business lines for cloud and on-premises deployments.

Responsibilities

  • Own infrastructure solution architecture for assigned projects, ensuring appropriate standards and processes are defined, established, and followed.
  • Lead the development of future-state business area architectures using enterprise architecture frameworks to create competitive advantage, manage costs, and optimize design.
  • Lead business area architecture gap analysis, including impact, ROI, time to benefit, strategic alignment, and roadmaps for expected changes.
  • Facilitate long-term architecture planning to align business product roadmaps with the ETS roadmap.
  • Partner with BU CIO teams to understand short- and long-term technical objectives, including product initiatives, sales pipeline activity, and other factors that may impact portfolio delivery.
  • Ensure designed or reviewed solutions meet architectural requirements for scalability, maintainability, reliability, extensibility, usability, and security.
  • Apply broad expertise to integrate the IT technical vision across technologies, systems, and organizations.
  • Define how technology supports business objectives by conducting feasibility studies, developing high-level business models, preparing business cases, and assessing system implications.
  • Ensure business strategies, enterprise transformation activities, and technology direction remain aligned through effective strategies, policies, standards, and practices.
  • Set policy and strategy for selecting system architecture components and coordinate design activities to promote consistency and adherence to standards.
  • Coordinate the identification and assessment of emerging hardware, software, products, methods, and techniques, evaluating their relevance and briefing staff and management as needed.
  • Collaborate closely with infrastructure, development, and PMO teams to meet tactical and strategic deliverables.
  • Develop architectures for complex systems that align with requirements agreed upon with internal customers.
  • Resolve challenges by analyzing issues, helping the team determine the best course of action, providing direction, and reallocating resources when needed.
  • Communicate effectively across all organizational levels, from BU CIOs and PMO leaders to infrastructure engineers and other stakeholders.
  • Demonstrates strong leadership, forward-thinking judgment, self-motivation, and the ability to work independently.
  • Provides technical oversight and guidance to deployment teams to support on-time, on-budget project implementation.

  • Serves as the technical escalation point to remove roadblocks, resolve issues and risks, and keep portfolio and project delivery on track.

  • Build strong relationships with development and infrastructure teams to ensure solutions are technically sound, issues are resolved, and projects are delivered on time and within budget.

Required Skills:

  • 8+ years of IT or technical services experience, including infrastructure architecture across cloud, hybrid, and private hosting environments.

  • Strong experience with cloud services and platforms, preferably Microsoft Azure.

  • Ability to manage and prioritize multiple concurrent requests, projects, and responsibilities in a growth-oriented environment.

  • Proven ability to leverage vendor and consultant expertise to support IT project delivery and operations.

  • Strong analytical, problem-solving, and judgment skills.

  • Strong leadership and customer-facing skills.

  • Excellent verbal and written communication skills.

  • Experience with middleware technologies and databases.

  • Foundational knowledge of the following technology areas:

    • Cloud services and platforms

      • Compute platforms, including Linux and Windows.

      • Networking technologies, including LAN, WAN, and WLAN.

      • Storage and backup technologies, including SAN environments.

      • Server and storage virtualization, including public, hybrid, and private cloud environments.

      • Web technologies, including web servers, application servers, and load balancers.

      • Security technologies and processes, including firewalls, intrusion prevention, compliance monitoring, and vulnerability management.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $105,775 - $135,000.

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