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Location
In office (Kochi)
Seniority
Staff · 8+ years exp

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026. Conduent scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

Requirements:

· Bachelor’s/ master’s degree in commerce, Finance, Accounting, or Business Administration.

· 8-12 years of experience in service delivery operations with PTP Team management experience.

· Proven experience managing teams in a global shared services environment.

· Hands-on experience with ERP platforms such as SAP, Oracle, Coupa, or Ariba.

· Strong analytical, stakeholder management, and leadership skills.

Key Responsibilities:

· Manage end-to-end PTP operations including Invoice Processing, Vendor Management, Payments, T&E, and Helpdesk activities.

· Ensure achievement of SLAs, KPIs, productivity, quality, and compliance targets.

· Identify process improvement and automation opportunities to enhance efficiency.

· Lead, mentor, and develop teams while driving a performance-based culture.

· Manage client relationships and participate in operational review meetings

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