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Senior Manager, Business Operations

Conduent · 4 months ago

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Salary

≈ $7.5k – $17k per year (Estimated)

Location

In office (Bengaluru)

Seniority

Senior

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Jul 6, 2026. Conduent scores B on the Alion truth index.

Overview

Company

Impact

Profile match

Conduent

Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

conduent.com · HQ: Florham Park, United States · Payroll Services · Business Process Outsourcing (BPO) · 1001-5000 employees · Est. 2017

Tech stack of Conduent

Oversees the utilization of the organization's Operations analysis team who serve as primary liaisons between internal and/or external customers and Operations leadership and teams to meet organizational and/or customer objectives and needs.
Builds a customer-focused relationship with internal and/or external customers and Senior Management team to align project objectives, and to continuously promote the organization's ability for their domain expertise and data analyzes abilities.
Develops, leads, approves and presents recommendations of operational strategic plans and initiatives to advance the divisional missions and objectives.
Manages the development, growth, and quality of Operations Analysts to build and continuously improve well rounded teams.
Provides domain specific subject matter expertise (advisory) to Operations Teams and remains updated on trends in the marketplace.
Facilitates and coordinates the approval of day-to-day recommendations of the Operations analyst team related to operational dashboards, SLAs, operating procedures, governance structures and metrics for process and cost improvements.

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