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Location
Remote (Malaysia, US time zones hours)
Seniority
Middle

Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on Nov 10, 2026. Conduent scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

Training Associate III

Remote, Malaysia

What you get:

  • Full-time employment with benefits day one including paid holidays
  • Paid Training
  • Fully remote position

Requirements:

  • Must be at least 18 years of age or older
  • Preferably a high school diploma and above
  • Must be able to submit a background check and drug test
  • Must be able to work 8 hours daily from 8PM to 5AM, Mon to Fri on night shift supporting U.S. time zone

Summary: Provide learning administrative services to support client learning and data management needs

Duties and Responsibilities include the following:

  • Perform data entry as it relates to learning administration

  • Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)

  • Make certain client standard operating procedures, processes and service level agreements are maintained

  • Identify and trouble shoot discrepancies and issues

  • Escalate issues to Manager for resolution

Qualifications:

  • Entry level for Bachelor’s degree or 2 years of successful working experience in:

    • A learning organization

    • Training administration (preferred but not required)

    • Customer service

  • Knowledge of and experience with learning management systems (preferred but not required)

  • Experience in Microsoft Office suite

  • Team-oriented but self-motivated and able to work with minimal supervision

  • Demonstrated attention to detail, strong quality focus, and well organized

  • Successful prioritization of work requirements and multitasking, as necessary

  • Analytical and problem-solving skills

  • Client focused to build and maintain professional working relationships

  • Ability to remain flexible and adaptable to constant change

  • Effective oral and written communication skills with clients, leadership and team members

Job Requirements:

  • Good communication skills (English)
  • Must be able to perform a dual role in data processing and technical helpdesk support
  • Good experience on Microsoft Excel & other Microsoft applications
  • Fresh graduates are encouraged to apply and training to be provided
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