IT Support Specialist

Responsibilities:

• Provide day-to-day IT support, troubleshooting and maintenance of computers, Linux OS servers and network infrastructure.
• Configure and manage Fortinet firewalls, Aruba managed switches and Windows domain servers.
• Manage LAN/WAN, VLAN, VPN, DNS and DHCP services.
• Manage web hosting and email services via Exabytes.
• Perform system maintenance, security updates, backups and IT asset management.
• Coordinate with vendors and service providers to resolve technical issues.
• Any other ad-hoc duties that may be assigned from time to time.

Requirements:

• Diploma or equivalent in IT or related disciplines.
• Minimum 2 years of relevant IT support experience.
• Hands-on experience with Fortinet firewalls, Aruba managed switches and Windows domain servers.
• Familiar with Windows Active Directory and Linux OS, email servers and domain management.
• Experience with Exabytes hosting services.
• Good troubleshooting, problem-solving and communication skills.
• Able to work independently and take ownership of IT issues.
• Advantage with experience in VoIP, IP telephony and contact centre systems.

Other Information:

• Monthly basic salary ranges from$2,000 to $2,800
• 5 days work-week (Mondays toFridays)
• Official working hours are from 8.30am to 5.30pm
• Workplace is primarily at 3015A Ubi Road 1, #03-01 Singapore 408705 with hybrid support at our HQ at203 Henderson Road, Henderson Industrial Park, #10-13 Wing A, Singapore 159546, and our branch operations in Upper Changi.

Skills

Dependable Team Player, Troubleshooting, Ip Telephony, Technical Troubleshooting, Task Assignment, scientific discipline, Active Directory design, Aruba Wireless, Backup Management, Hosting Services, Email Hosting, LAN/WAN management, Network Servers, VLAN Hopping, VPN, Able To Work Independently, System Maintenance