Team Coordinator IAM & Modern Workplace Engineer

Position

• Department: Systems & Infrastructure

• Team: Modern Workplace Endpoint & IAM

• Reports to: Infrastructure Manager

• Scope: Coordinates work across all three Systems & Infrastructure teams

Role purpose

The Team Coordinator, IAM & Modern Workplace Engineer reports to the Infrastructure Manager, joins the Modern Workplace Endpoint & IAM team, and coordinates work across all three Systems & Infrastructure teams.

Coordination is the primary responsibility. Alongside this, the role drives practical progress on IAM improvements and provides technical guidance and limited hands-on support to the Modern Workplace team.

This is a senior, hands-on role without formal people-management responsibility.

Main responsibilities

Cross-team coordination

• Maintain a cross-team view of operational work, changes, projects, maintenance and lifecycle activities.

• Translate agreed priorities, dependencies and available capacity into clear planning and follow-up.

• Monitor progress, workload, capacity and blockers across the three teams.

• Resolve routine planning conflicts and escalate significant priority, capacity or ownership conflicts to the Infrastructure Manager.

• Ensure activities have clear ownership, next steps and appropriate follow-up.

• Coordinate dependencies and sequencing between the three teams and relevant IT stakeholders.

• Organise effective planning and follow-up meetings.

• Consolidate and communicate operational status, project and change progress, risks, capacity constraints and blockers.

• Improve cross-team collaboration, working practices and delivery predictability.

• Coordinate execution without taking over engineers’ technical ownership or decision-making responsibilities.

Identity and access management

• Engineer, configure, operate and improve IAM technologies and controls, including Active Directory, Microsoft Entra ID, Conditional Access, MFA, SSO, privileged and non-human identities, and PKI and certificate services.

• Drive practical progress on IAM improvements, risks, weaknesses and technical debt.

• Define and maintain practical IAM standards, guidelines and reference configurations.

• Review authentication, authorization and access-control solutions and validate correct implementation.

• Coordinate remediation of IAM deviations with the responsible technical or application teams.

• Provide hands-on expertise during IAM incidents and root-cause investigations.

• Support access reviews, identity governance, privileged-access governance, audits and access certification.

• Track IAM developments, security changes and deprecations.

Modern Workplace contribution

• Provide technical guidance on Microsoft 365, endpoint management, application deployment and endpoint security.

• Support complex Modern Workplace incidents and improvements where IAM or broader technical guidance is required.

• Contribute limited hands-on Modern Workplace engineering when priorities and capacity require it, while retaining coordination and IAM as the primary responsibilities.

• Contribute coordination and IAM expertise to projects and changes.

• Participate in the shared Systems & Infrastructure on-call rotation when required.

Required profile

• Bachelor’s degree in IT, or equivalent knowledge and competence gained through relevant professional experience

• Senior-level technical coordination and IAM capability

• Demonstrable experience coordinating technical work, priorities, capacity and dependencies across multiple teams

• Broad practical experience with:

  • Active Directory and Microsoft Entra ID

  • Authentication, MFA and SSO

  • Conditional Access

  • Privileged, workload and service-account identities

  • PKI and certificate services

  • IAM incidents, risks and technical debt

• Working knowledge of Microsoft 365 and endpoint-management technologies

• Experience using ITSM and planning tools to maintain visibility of workload, priorities, capacity, dependencies and blockers

• Good understanding of least privilege, access governance, security-by-design and IAM security principles

• Strong planning, prioritisation, communication and stakeholder-management skills

• Ability to influence and coordinate experienced engineers without formal authority

• Sound judgment on resolving conflicts and escalating concerns

• Structured, pragmatic and solution-oriented working style

• Professional proficiency in English

• Valid driver’s licence

Preferred

• Dutch language skills

• Relevant Microsoft identity or security certifications

• Experience with access reviews, identity governance or privileged-access governance

• Experience with Microsoft 365 and endpoint-management technologies

• Experience with ITIL, ISM or comparable service-management processes

• General awareness of scripting, APIs and automation opportunities

• Previous technical or team-coordination experience

Working arrangements

• Based in Zeebrugge

• Hybrid working after six months

• Minimum three days per week in the office

• Occasional travel to other locations

• Participation in the shared Systems & Infrastructure on-call rotation

• Internal and external publication