Network Technician 1- PCC

Overview

Network Technician 1

Working under the direct supervision of the Senior Manager, Network Engineering, and following established guidelines, the Network Technician 1 supports network configuration, staging, and project execution across routing, switching, wireless, firewall, and server environments, including basic layer 2 and IP configuration tasks.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Responsibilities

• Performs network configuration jobs under the guidance of the Network Engineer
• Validates the Work instruction documents are correct and understandable for the Advanced Technology technicians
• Communicate with team leader when units are ready for QA
• Performs all other duties or special projects as assigned.

Min

Max

Qualifications

Degree requirements: Associate's Degree or the equivalent combination of education and work experience.

· Basic understanding of network and connectivity technologies, including router and switch infrastructures and cabling approaches.

· Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions

· Resourceful problem solver with ability to resolve a variety of problems in situations where only limited standardization exists.

· Excellent written communication skills with a strong emphasis on customer centric support.

· Excellent verbal communication skills with ability to troubleshoot with users on the phone.

· Proven ability to work in a team-oriented environment.