Microsoft 365 Administrator

The Microsoft 365 Administrator manages and supports Microsoft 365 services for a key managed services customer. The role focuses on Microsoft Teams, Intune, SharePoint Online, OneDrive and Entra ID, ensuring services are secure, reliable and performing effectively. Responsibilities include user and device management, security and compliance policies, platform monitoring, troubleshooting and supporting users with Microsoft 365 technologies

Responsibilities

• Administer and support Microsoft 365, including Teams, SharePoint Online, OneDrive, Entra ID and Intune.
• Manage user onboarding, offboarding, licensing, permissions and access.
• Manage devices and endpoints through Microsoft Intune.
• Configure and maintain security, compliance and governance policies.
• Monitor Microsoft 365 platform health, performance and usage.
• Manage Teams policies, SharePoint sites and permissions.
• Troubleshoot Microsoft 365 collaboration and productivity issues.
• Support users with the adoption and effective use of Microsoft 365 technologies.
• Ensure services and devices meet customer security and compliance requirements

Requirements

• 3-5 years’ experience administering Microsoft 365 environments.
• Strong knowledge of Microsoft Teams, SharePoint Online, OneDrive, Entra ID (Azure AD) and Intune.
• Experience with Exchange Online and Microsoft licensing.
• Good understanding of identity management and access control.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Customer-focused approach to IT service delivery.
• Ability to manage multiple priorities in a fast-paced environment.
• A continuous learning mindset and interest in cloud technologies.

Benefits

• Conscia Ireland Pension Scheme for eligible employees.
• Private health cover through a group healthcare scheme.
• Employee Assistance Programme (EAP) providing confidential wellbeing support.
• Education and professional development support, including financial assistance for eligible courses and exam/study leave.
• Ongoing training, development and certification opportunities.
• Canteen facilities available to employees.
• A supportive environment focused on career development and continuous learning